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Niello Volkswagen
Sacramento, CA
1,027 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,027 reviews
August 24, 2024
Jose was the best from the beginning to the end. We came in for an initial appointment that was convenient for us. Afterwards, he didn’t barrage us with phone calls and texts and told us that whenev We came in for an initial appointment that was convenient for us. Afterwards, he didn’t barrage us with phone calls and texts and told us that whenever we were ready let him know, but in the meantime we were sent emails that were updated with the current stock. When we finally decided to make the move, he answered all of our questions and concerns and went over how to operate all the features. He listened to what we needed and made it happen without being pushy. Such a valuable team member for the Neillo VW team. Jose ensured generational customers from our family with his customer service. Thank you!! More
by PATJDAIN
Verified Customer
August 23, 2024
Done great job I appreciate him for that customer service it’s too good 10 out of 10 it’s too good 10 out of 10 More
by ABHINASH SINGH
August 23, 2024
Jamal was wonderful. Everyone was super helpful and personal without being pushy, which I really appreciate! I love my new car and I'm very happy with my experience. It w Everyone was super helpful and personal without being pushy, which I really appreciate! I love my new car and I'm very happy with my experience. It was the most seamless of any car buying experience I've ever had! More
by BRIDGETLOVESCHRIS
August 22, 2024
Benjamin Amira was my salesperson and she was fantastic they treated me very well and I got the car I wanted at a payment I could afford they went out of their way to satisfy my needs they treated me very well and I got the car I wanted at a payment I could afford they went out of their way to satisfy my needs More
by DANSIROTZKI44
Employees Worked With
Hengameh Amiri
August 22, 2024
Daijah was very helpful and attentive, I am very happy with the whole service experience with the whole service experience More
by BRENDANJIN
Employees Worked With
August 22, 2024
I appreciate it when dealerships have service advisors like Jacob. He’s friendly, very knowledgeable, patient, and keeps me updated on the status of my car. Thank you for hiring professional people like J like Jacob. He’s friendly, very knowledgeable, patient, and keeps me updated on the status of my car. Thank you for hiring professional people like Jacob. More
by LEMASTER.CRAFTSMAN
Employees Worked With
August 22, 2024
Matt was amazing to work with. Communicated well, respectful of my time, and got the job done. He is an outstanding employee, Niello VW should consider themselves lucky to have him Communicated well, respectful of my time, and got the job done. He is an outstanding employee, Niello VW should consider themselves lucky to have him. More
by ROMAN V
Employees Worked With
August 22, 2024
Friendly and efficient! I loved the video recap of the service and views under the car. I loved the video recap of the service and views under the car. More
by alice.valania
Employees Worked With
August 22, 2024
Love the dealership . Professional, do what they say & GREAT service. Ron took charge & had my service handled with good communication & results. Hard to find all or any Professional, do what they say & GREAT service. Ron took charge & had my service handled with good communication & results. Hard to find all or any of the above in today’s world. More
by DEBBIELAPSYS
Employees Worked With
August 22, 2024
Prompt. Efficient. Thorough. Friendly and caring. They kept my in the loop and I appreciated the Lyft to allow me to pick it up. Efficient. Thorough. Friendly and caring. They kept my in the loop and I appreciated the Lyft to allow me to pick it up. More
by DDS911
