Niello Volkswagen

The dealership was not able to service my car even thought I bought it there. They had to send it out to another service center because my car was a chevy. But they did make arrangements to take it thought I bought it there. They had to send it out to another service center because my car was a chevy. But they did make arrangements to take it to the other service center so I didnt have to take in on my own. Sucks when you take off work for something like this. More

Neillo has always been great to deal with. Service department is always helpful and knowledgeable. Service tech Kernan was also diligent in making sure the issue with radio and controls worked Service department is always helpful and knowledgeable. Service tech Kernan was also diligent in making sure the issue with radio and controls worked as should. Repairs covered as under warrantied part. We thank everyone at Neillo! More

Jacob was beyond friendly and helpful! Made my experience seamless and had excellent communication. Great service Made my experience seamless and had excellent communication. Great service More

Nice folks. They squeezed my car in when another repair shop failed to diagnose a coolant leak. Niello misdiagnosed the problem at first, but corrected the pro They squeezed my car in when another repair shop failed to diagnose a coolant leak. Niello misdiagnosed the problem at first, but corrected the problem. I had to rent a car for a week, and like everything else, repair costs have skyrocketed. But they are nice to work with and the car is fixed. More

I've always liked this dealership and have purchased cars there 3 or 4 times previously. Stephen Richardson was extremely helpful, going above and beyond, and other agents I came in contact with were welcom there 3 or 4 times previously. Stephen Richardson was extremely helpful, going above and beyond, and other agents I came in contact with were welcoming and helpful as well. Yours is a very comfortable dealership to visit and buy a car. More

Very quick transition. Great upfront communication! Love doing complete online buying, with delivery of car in a few hours. The delivery guy was very nice and professional. Great upfront communication! Love doing complete online buying, with delivery of car in a few hours. The delivery guy was very nice and professional. Great overall experience, I would highly reccommend. More

Responsive team. Good experience for purchasing of car. Was only there for 3 hours and didn’t feel like a drag. Good experience for purchasing of car. Was only there for 3 hours and didn’t feel like a drag. More

Amazing customer service, quality work, good price and I was in and out within 3hrs for a 30k service. Nicely done. was in and out within 3hrs for a 30k service. Nicely done. More

I had an electrical error code on my 2021 ID. 4. I tried to use my local dealer, but they were unaccommodating and generally awful to work with. Brent and the team at Niello were the exact opposit 4. I tried to use my local dealer, but they were unaccommodating and generally awful to work with. Brent and the team at Niello were the exact opposite. They accommodated me in my time of need, provided me with a great loaner car, and were an extraordinary partner in dealing with the issue. Having a positive experience is the norm at Niello, and that's why I purchased my car from them! More

Everyone was great! ! Drove a few cars to pick which one we wanted and it went smoothly. They fed us lunch while we were doing paperwork too. GREAT Experience ! Drove a few cars to pick which one we wanted and it went smoothly. They fed us lunch while we were doing paperwork too. GREAT Experience More