Back

Niello Volkswagen

Sacramento, CA

4.8
1,027 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
Contact Dealership

2701 Arden Way

Sacramento, CA

95825

Directions

By Type

Showing 1,027 reviews

August 31, 2024

Great service communication was on point and they all stayed late for the sale . Thank you More

by ORTIZMORGAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Gwaltney III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Scott Russo General Manager srusso@niello.com

August 31, 2024

Helpful and great customer service, everyone was friendly and informative. Made the process quick and easy More

by JAFIFF
Recommend Dealer
Yes
Employees Worked With
Jose Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Russo General Manager srusso@niello.com

August 30, 2024

Making an appt is easy and efficient. They always fit my car in timely and are great with communication throughout the whole service process. Highly recommend! More

by elvail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 30, 2024

Excellent service and advice and Ron is kind and friendly. He goes out of his way to help!! More

by GAIL.CORNELSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Niello Volkswagen responded

Thank you, Gail, for your business and this review. We're happy to hear that Ron and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 30, 2024

You know you pay the extra nickel, but it’s always worth it when you go. There had a little bit of an issue with a rattle come to find out. It was a couple bolts on my exhaust system replace no charge. Wh More

by MRONYX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 29, 2024

They made the car buying process, simple, easy and fast! This wasn’t the first car I’ve bought from Niello Volkswagen and it won’t be the last. More

by Matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Hurlimann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Balassi
Aug 29, 2024 -

Niello Volkswagen responded

Matt, we are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Scott Russo General Manager srusso@niello.com

August 29, 2024

Brent provided excellent service. He welcomed me to the dealership, explained the process clearly, set expectations about the length of time my car would be in the service shop, and d More

by John R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Niello Volkswagen responded

Thank you, John, for taking the time to share your thoughts on working with Brent and our team. We're glad to hear we delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 29, 2024

Ray was friendly and listened. I was a pleasure dealing with Ray. He is very personable. More

by ALCAZJ1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Niello Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Volkswagen are glad to have you as a customer. Scott Russo General Manager srusso@niello.com

August 29, 2024

Good overview of how to use the car. Very thorough. Took time to explain things. More

by MAILYNG23
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Timmel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 28, 2024

My service advisor, Matt was great. Kind and helpful. They have good communication via text and status tracker. Prices are pretty high, though. More

by SharB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

...
27
...