Niello Volkswagen

Todd Olmstead is the bomb! Matt Wirth is totally awesome! You need more like them! Matt Wirth is totally awesome! You need more like them! More

My service rep was Jacob, and he was prompt, informative and accommodating and got me taken care of quickly. and accommodating and got me taken care of quickly. More

I had a fantastic experience at Niello Volkswagen! Travis Cole and Brandon were incredibly friendly and informative throughout the process. They took the time to answer all of my questions and made su Travis Cole and Brandon were incredibly friendly and informative throughout the process. They took the time to answer all of my questions and made sure I felt comfortable with everything. As always, Niello Volkswagen does an excellent job with customer service and car maintenance. While some services can be costly, I’ve always found them to be fair and transparent. It's clear they value their customers. I highly recommend Niello Volkswagen to anyone in Sacramento looking for reliable and trustworthy service! More

Ron did a great job of keeping me informed of the progress of my car’s maintenance. I also appreciated that one of the employees parked my car for me while I was waiting for a service advisor (the l progress of my car’s maintenance. I also appreciated that one of the employees parked my car for me while I was waiting for a service advisor (the lot had been full). More

My sales person Spencer was excellent and I would definitely purchase another vehicle from him! I was not entirely happy with my overall experience at Niello Volkswagen but had had to do more with th definitely purchase another vehicle from him! I was not entirely happy with my overall experience at Niello Volkswagen but had had to do more with the person coming up with the final price of my lease. I don’t think he was entirely honest with me and could have done a much better job to get me closer to the National Ad lease that was advertised. I even went in earlier that day to talk about the extra fees that could raise my lease payments because I was already aware that there are different taxes in different states among other fees so I wouldn’t be surprised or disappointed. He was not looki g out for my best interest or doing his best to honor the lease special. Instead I feel like he was capitalizing on the race to get these ID.4 lease vehicles and using that too make as much money as possible instead of doing whatever he was able to do within his capabilities to get my lease payments as low as he really could which would have brought me much closer to the Volkswagen National Lease Special for the 2024 ID.4 S with the 63 kWh battery. More

Ronald very helpful keeping me informed of the status of my vehicle. He let me know when the vehicle was ready to be picked up by text. He also had the vehicle washed which was a plus. I would highly recomm my vehicle. He let me know when the vehicle was ready to be picked up by text. He also had the vehicle washed which was a plus. I would highly recommend Niello Volkswagen for service and purchase of a vehicle. More

Special thank you to Jacob for the extra care and attention to my cars safety.. attention to my cars safety.. More

We had a great experience and Tevin was very helpful! Would recommend Neillo Volkswagen to anyone in the market ! Would recommend Neillo Volkswagen to anyone in the market ! More

Ron was extremely informative and helped me throughout the whole process. It was an expensive bunch of repairs, but he did his best to soften the blow and keep me informed along the way. Excellent service the whole process. It was an expensive bunch of repairs, but he did his best to soften the blow and keep me informed along the way. Excellent service! More

Easy process. Matt was professional and kept me informed during the service. Happy with the experience overall. Matt was professional and kept me informed during the service. Happy with the experience overall. More