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Niello Volkswagen
Sacramento, CA
1,154 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,154 reviews
January 20, 2025
The experience was smooth and all that helped us were knowledgeable and kind. We enjoyed test driving the vehicles and choosing the right one for our family. Thank you. knowledgeable and kind. We enjoyed test driving the vehicles and choosing the right one for our family. Thank you. More
by MONIQUE_VIEIRA
Verified Customer
January 20, 2025
They were willing to work with me to come to a mutually beneficial outcome. Everyone was very friendly and very helpful. I want to thank Tevin and Spencer for helping with the car, Carlos for working with beneficial outcome. Everyone was very friendly and very helpful. I want to thank Tevin and Spencer for helping with the car, Carlos for working with me and everyone else involved. I traded in a car I loved for one of my dream cars. I would highly recommend this dealership, they were great. 🫡 More
by Jon
January 17, 2025
Excellent work, efficient, thorough, solved an issue another car shop was not able to (at least not after two attempts and about $1500); for the 3rd try we took it to niello Sacramento (we now live in F another car shop was not able to (at least not after two attempts and about $1500); for the 3rd try we took it to niello Sacramento (we now live in Folsom— but used to go to niello when we lived in Sac.) Anyway, we’ll definitely return to niello and are 100% satisfied. More
by lilynichols
Employees Worked With
Other Employees :
My husband had called to troubleshoot and ended up speaking with the lead mechanic (not sure his name 😭). He was phenomenal and above and beyond to answer all our questions. We ultimately brought our car in for the repairs and are 110% satisfied.
January 17, 2025
We had a Great Experience. Friendly and knowledgeable staff. Easy process from start to finish. Couldn’t be more happy with our car. Friendly and knowledgeable staff. Easy process from start to finish. Couldn’t be more happy with our car. More
by LUKE.SCHAFER
January 16, 2025
They are always so helpful and kind when bringing in our cars. Clean and nice. cars. Clean and nice. More
by harada.stephanie
January 16, 2025
good communication from the service team, and wonderful experience with both the sales and service team. Would recommend to others. experience with both the sales and service team. Would recommend to others. More
by nabarjun
January 16, 2025
Ron kept me up to speed with the diag and repair statuses every step of the way. Very happy with the service and speed of the repair. every step of the way. Very happy with the service and speed of the repair. More
by Joe
Employees Worked With
January 16, 2025
I travel from Napa for service @ Niello because they are more trustworthy than dealers nearer to me. more trustworthy than dealers nearer to me. More
by lscottbrown10
January 16, 2025
Good ,time saving…. ,tell accurate information about my car.fully satisfied with your service thanks ,tell accurate information about my car.fully satisfied with your service thanks More
by SINGH_HARISH96
Employees Worked With
January 15, 2025
As a first-time vehicle leaser, I was very fortunate to visit Niello Volkswagen. Spencer was great with follow-ups, ensuring I found the perfect vehicle that met all my needs. Jose was EXTREMELY helpful an visit Niello Volkswagen. Spencer was great with follow-ups, ensuring I found the perfect vehicle that met all my needs. Jose was EXTREMELY helpful and a pleasure to work with, making sure I was familiar with all the new features and functionalities in the new model. Louis from finance was also very considerate of my budget and worked with me to reach a number I felt comfortable with. Will was also very helpful in answering all my questions regarding the paperwork. Overall, it was a fantastic experience working with the team, and I would definitely return when looking for my next vehicle. More
by EMANHIGGY90
