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Niello Volkswagen

Sacramento, CA

4.8
1,155 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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2701 Arden Way

Sacramento, CA

95825

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Showing 1,155 reviews

January 26, 2025

Ease of dealing, no pressure! Friendly staff. Enjoy dealing here. Friendly staff without being attacked when you arrive. More

by NIXON.GERRIE13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Koss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alvarenga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hengameh Amiri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Saelee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Niello Volkswagen responded

Gerrie, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Russo General Manager srusso@niello.com

January 25, 2025

Brent was well versed with my car and helped me quickly resolve my unplanned issue, plus a long term issue I needed to adress. We got the car back quickly for less than I expected, expertly repaired, with More

by wrwicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Niello Volkswagen responded

It's great to hear that Brent was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

January 25, 2025

They were able to find exactly what I was looking for and were very friendly. More

by MICHELLEP322
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Prouty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Niello Volkswagen responded

Hi Michelle: Thank you so much for choosing Niello Volkswagen! Please let us know if we can be of any more assistance. Scott Russo General Manager srusso@niello.com

January 25, 2025

Always the very best service from start to finish! I drive 1 1/2 hours to get there! Will not go anywhere else! More

by TAGRANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel! The best!
Jan 26, 2025 -

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

January 25, 2025

Ron makes my trip to the dealer 😩 a bearable task. I was also impressed with the efficiency of the estimates that he gave me and the accuracy of the completion. Excellent. Thanks. More

by cbates1261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service team is always friendly and interested in recognizing and making sure I am acknowledged when I enter the room.
Jan 26, 2025 -

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ron delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

January 25, 2025

The service was great. It was done in a timely manner. Technician was a very helpful person, and I appreciate the service More

by STIMMEL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

January 23, 2025

Recall work was performed and they also addressed my peeling steering wheel under warranty. It was also really helpful that a loaner was provided to me when my car was in there for a couple of days. More

by anthonyku717
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Anthony, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

January 22, 2025

Excellent service. The after service write up was both informative and helpful. Highly recommend and will definitely purchase next vehicle from here More

by kamikincheloe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

January 22, 2025

So accommodating and helpful! This is where I purchased my first car and will always recommend people! More

by EMILYBRUSTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tevin
Jan 22, 2025 -

Niello Volkswagen responded

Emily, We are pleased to hear Matthew and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

January 20, 2025

Jamal, Ray and Will were great! Such a comfortable environment at Niello VW. Quick too, I think we were there for less than 2 hours. My wife loves her new Jetta! More

by KERENB1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Gwaltney III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khaled Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Niello Volkswagen responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

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