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Niello Volkswagen
Sacramento, CA
1,237 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,237 reviews
October 06, 2023
Overall, I was very pleased with the sales team and satisfied with my new car. The wait time for the completion of my paperwork was a little too long. satisfied with my new car. The wait time for the completion of my paperwork was a little too long. More
by JSTACIONIS
Verified Customer
October 06, 2023
Brandon took care of me right away as I walked in, and he set me up in the lounge with up to date news about my car. Brad Hollingsworth always takes care of my car when serviced. I know that my car is well set me up in the lounge with up to date news about my car. Brad Hollingsworth always takes care of my car when serviced. I know that my car is well taken care of and safe when he’s doing the job. If he’s no longer there, I won’t be coming back. More
by siamesecat76
October 05, 2023
Matt was a huge help and very communicative. My car was received and processed earlier than expected, which then facilitated a more expedient repair and return. Excellent service! My car was received and processed earlier than expected, which then facilitated a more expedient repair and return. Excellent service! More
by ruthshoffner
Employees Worked With
October 03, 2023
The dealership worked with me in a way that I will continue to use them again and again. continue to use them again and again. More
by FREEFLOWAUM
October 03, 2023
Vincent was fantastic and transparent. I felt at ease during the entire process and Vincent kept me apprised of everything. Very grateful to him, thank you Vincent! I felt at ease during the entire process and Vincent kept me apprised of everything. Very grateful to him, thank you Vincent! More
by DAVIDSEANGALBRAITH
Employees Worked With
Other Employees :
Vincent Vail, Michael Havard, Michael Ellis, Jose Vasquez
October 02, 2023
Very kind, they explained everything they would do and during the revision they detected that it was necessary to change the brakes. they offered me transportation during the revision they detected that it was necessary to change the brakes. they offered me transportation More
by G.TELLEZ
Employees Worked With
October 01, 2023
Ron took great care of me and my car in the shop early, I have no complaints. have no complaints. More
by Mike.J.Kiddy
Employees Worked With
October 01, 2023
Once again Brandon has provided me with excellent service. Both of my cars are VW. service. Both of my cars are VW. More
by TARINDIA351
Employees Worked With
October 01, 2023
We didn't get everyone's names, but Brandon plus everyone else we met at Niello were all very polite, helpful, and personable. And the recalls were completed in timely fashion, despite worldwide VW software else we met at Niello were all very polite, helpful, and personable. And the recalls were completed in timely fashion, despite worldwide VW software glitches the day we brought the care in. Thank you all! The loaner was great too, thank you VW for providing the loaner while the recall work was completed. More
by LINDERHOLM
Employees Worked With
