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Niello Volkswagen

Sacramento, CA

4.8
1,132 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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2701 Arden Way

Sacramento, CA

95825

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Showing 1,132 reviews

July 27, 2023

Very professional and courteous service. They took care of the issue in a timely manner. More

by NURIDDINIKROMOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Bybee
July 27, 2023

Great job…website that supposedly supports status update not being used well as I checked from the text. More

by EPPADILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Niello Volkswagen responded

Happy to hear you had an overall great experience with us during your recent service visit! We apologize that you had issues seeing our service updates. We'll make sure to look into that. If you need any assistance or if that happens again in the future, please do not hesitate to reach out to us!

July 27, 2023

I bought a VW Taos from Niello VW. From sale to the finance, I have received very professional and welcoming experience. More

by ALP USTUN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry from Sales, Michael Havard, Brandon Balassi
July 27, 2023

Appreciative. I find this dealership to be very personable, professional and knowledgeable. I am grateful. More

by RENATA.PETERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Havard, Daijah Marsh-Macias
July 27, 2023

Too crowded to give good service. Automatically have to leave your vehicle for the day. More

by DENNISBUCHALSKI
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Gwaltney III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cole
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Always such a great experience here! High quality, respectful, fast, friendly service. Would recommend this dealership to anyone! More

by VU.ELLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Niello Volkswagen responded

Thank you for the 5-star rating! Your support means so much. We appreciate your business and are here for you anytime.

July 26, 2023

Travis is very efficient and communicative. I highly recommend him and the team at Niello VW More

by JSORIANO310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Ron is very professional, provides exceptional service, and my car is running perfectly! Extremely happy with Niello! More

by Meredith Parkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Russo
July 26, 2023

Good job finishing service in timeframe discussed and communicating updates. Able to get started on time helped too. More

by BOILEAUCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

Ronald was great. Friendly, knowledgeable, attentive and responsive. I would definitely recommend Niello Service Department to anyone in the Sacramento area! More

by marcoantonio1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Niello Volkswagen responded

We're glad to hear that you had a pleasant experience at our service center working with Ronald! Your recommendation and kind words are much appreciated. Please let us know if we can help with anything else!

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