Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Niello Volkswagen
Sacramento, CA
1,243 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,243 reviews
October 24, 2023
I was very satisfied with the communication and he was able to get a part in sooner than expected so my repairs were completed without any impact on my schedule. able to get a part in sooner than expected so my repairs were completed without any impact on my schedule. More
by GENESIS.WESTER
Verified Customer
October 24, 2023
Ron provided excellent service. He always goes above and beyond. I had a great experience with the service department He always goes above and beyond. I had a great experience with the service department More
by jshie51636
Employees Worked With
October 24, 2023
I cant say enough about Jose and all of his help and his knowledge about my vehicle. He is a true asset to VW and I will be referring people to him and your dealer ship . Thank you so much for everything an knowledge about my vehicle. He is a true asset to VW and I will be referring people to him and your dealer ship . Thank you so much for everything and I look forward to seeing all my new friends in the future. More
by SHEEHANMAR27
October 23, 2023
They have a lot of inventory and knowledgeable staff. Some are pushy some are not. One sales agent tried to up sell me, the other did not. Would gladly work with Jose again. Some are pushy some are not. One sales agent tried to up sell me, the other did not. Would gladly work with Jose again. More
by COLINL
October 22, 2023
This was my first experience at this dealership and I was amazed at the customer service I received. From the first phone call to my vehicle pick up, they kept me informed and were extremely thorough in lett amazed at the customer service I received. From the first phone call to my vehicle pick up, they kept me informed and were extremely thorough in letting me know what was done as well as additional items they found that will need to be done. Pictures were provided for all the items. Very professional and helpful. Ron was great! Very knowledgeable and friendly. Would recommend them to everyone. More
by David@hhpools.com
October 21, 2023
Every moment of service from start to finish has been above and beyond my expectations! above and beyond my expectations! More
by kennyrkim
Employees Worked With
Other Employees :
It’s 5-star care and service at Neillo VW from my experience.
October 21, 2023
Awesome customer service. Explains things clearly and keeps customer aware of service progress. Complimentary Lyft to and from the dealership. Explains things clearly and keeps customer aware of service progress. Complimentary Lyft to and from the dealership. More
by carraher
Employees Worked With
October 20, 2023
Matt was very communicative about the entire process. He was very helpful. Was great at updating me throughout the entire thing. He was very helpful. Was great at updating me throughout the entire thing. More
by a_Davis93
Employees Worked With
October 19, 2023
I highly recommend Travis who did everything he could to solve the problem that I had in my car. Nilo Volkswagen is lucky to have him. Thanks Travis for everything. solve the problem that I had in my car. Nilo Volkswagen is lucky to have him. Thanks Travis for everything. More
by sarmedjalil
Employees Worked With
October 19, 2023
I would like to get out of the shop in less than 90 minutes but it was ok minutes but it was ok More
by vwdoctor
Employees Worked With
