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Niello Volkswagen

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
1,234 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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2701 Arden Way

Sacramento, CA

95825

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Showing 1,234 reviews

October 19, 2023

Nice to me. Finish when they say . I have to wait for my car. The tv and snacks help More

by asrmmnt
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Roger Bybee
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October 19, 2023

They fixed our car before I expected. Our service manager explained everything to us. The facility is clean although a bit congested. Will continue to come back. More

by Jane_B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Filipek
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Oct 26, 2023 -

Niello Volkswagen responded

Thanks for taking the time to review your experience with us, Jane! We're glad we were able to fix your car so quickly. See you next time!

October 19, 2023

Everyone is friendly and helpful. The waiting room and coffee are welcome. The service was done on time. More

by ramjunken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2023 -

Niello Volkswagen responded

Ramjunkin, thank you for your feedback. We’re happy to hear that our team was friendly, helpful and had your vehicle done by the promised time. At Niello Volkswagen, we aim to provide every customer with a 5-star experience. Was there something we missed to lose that 5-star rating? We’d love to hear what we could do better next time. We appreciate your time and look forward to hearing from you. Thank you, Scott Russo, Service Manager.

October 19, 2023

I would like to get out of the shop in less than 90 minutes but it was ok More

by vwdoctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
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October 18, 2023

Travis’s answered my questions quickly gave me a heads up on man power in and out faster than I thought. Gave me complete information on other work to be done. So when I left I felt confident. Knowing t Yo More

by sturgeon13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 16, 2023

I am very much satisfied business with Niello. I hope the service will continue for long period with my car life. More

by OVERTHERAINBOW1226
Recommend Dealer
Yes
Employees Worked With
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ellis
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October 16, 2023

Vincent and the rest of the team made this transaction seamless and fantastic. This is my fourth vehicle with Niello and I’m so happy each and every time we’ve had an experience. If you want great experie More

by KEDRIANBROWN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Vail
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October 16, 2023

So not my first time. ..so that says it all. Wouldn't you think, I would. More

by gfayers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bybee, Daijah Marsh-Macias
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October 15, 2023

Very good dealer. They did good deal on new car. Recommend for everyone. Thank you More

by FALENDYSH.RUSLAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Balassi, Jose Vasquez
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Oct 18, 2023 -

Niello Volkswagen responded

We're happy you're happy! Thanks for the recommendation and enjoy your new ride!

October 14, 2023

Awesome ! Swift service, Daijah very professional, friendly, great personality! An asset to the Niello Team! My sapphire blue Jetta serviced in record t More

by HASTINGSM63
Workmanship
Recommend Dealer
Yes
Employees Worked With
Daijah Marsh-Macias
Report | Print
Oct 18, 2023 -

Niello Volkswagen responded

Wow! Thanks for taking the time to write us such an awesome review. We're thrilled we were able to get your Jetta serviced in record time and that you had such a great experience with Daijah. Looking forward to seeing you next time!

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