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Niello Volkswagen
Sacramento, CA
1,131 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,131 reviews
April 03, 2025
No thanks. .................. . A b c d e f g h I j k l m n o p q r s t u v .................. . A b c d e f g h I j k l m n o p q r s t u v More
by WARRENRECHT
Verified Customer
April 02, 2025
Tevin warmly welcomed my daughter and me. He was courteous, informative, and very professional. He also made the transaction smooth by gathering everything he needed prior to my arrival. He was courteous, informative, and very professional. He also made the transaction smooth by gathering everything he needed prior to my arrival. More
by ERIKACAMPOSHO
April 01, 2025
Great overall experience. smooth very the moment I came in. Everyone was great. Would recommend smooth very the moment I came in. Everyone was great. Would recommend More
by DREADEANDA83
April 01, 2025
Service help was outstanding, very informative and helpful. Speedy process and I was kept in the loop the entire way. helpful. Speedy process and I was kept in the loop the entire way. More
by sailorrumbaugh
Employees Worked With
April 01, 2025
Staff was awesome very polite and helpful they explained all the paperwork with details Steve was very helpful he explained all the features of the car so well it was awesome all the paperwork with details Steve was very helpful he explained all the features of the car so well it was awesome More
by WASILAGHOUS
April 01, 2025
I was greeted at the door and my appointment was Quick, Matt was friendly, helpful and knowledgeable. Matt was friendly, helpful and knowledgeable. More
by VBRYN
March 29, 2025
I recently brought my car to Niello Volkswagen for service and, unfortunately, my experience was frustrating. Ron, who was assisting me, initially told me that a part needed to be ordered under warran service and, unfortunately, my experience was frustrating. Ron, who was assisting me, initially told me that a part needed to be ordered under warranty and that I would need to return once it arrived. However, when I came back, I learned that the part had never been ordered. To make matters worse, he then performed the repair on the spot—something he had previously said couldn’t be done. This lack of communication and transparency led to unnecessary delays and inconvenience, as I had already spent four hours at the dealership during my initial visit. I understand that things happen, but honesty and clear communication are key to a positive customer experience. I hope the dealership can work on improving these aspects to ensure smoother service for future customers. More
by MLATIFPOUR
Employees Worked With
March 28, 2025
Responsive service team, good intake process, nice perks like Uber, waiting area refreshments, car was. like Uber, waiting area refreshments, car was. More
by donaldmar38
March 28, 2025
Brent was super greet to work with. He addressed the repair issue, checked for recalls, explained next service, and arranged for transportation back to my residence . He addressed the repair issue, checked for recalls, explained next service, and arranged for transportation back to my residence . More
by TomJA
