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Niello Volkswagen

Sacramento, CA

4.8
1,081 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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2701 Arden Way

Sacramento, CA

95825

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Showing 1,081 reviews

February 22, 2025

Andrew was familiar with all the features of the car I was interested in, and took the time to explain them to me (Driver-Car interface has had quite a few complexities added in the last 8 years). More

by ADMKIDD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexander Hurlimann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

If you are looking for a seamless car purchase look no further than Niello Volkswagen. From getting pricing info, setting up a test drive, and leaving with the vehicle, all the staff were very helpful and More

by Firsttimebuyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Saelee
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Excellent service! Travis was helpful and on top of things! Thank you and I will recommend Niello for all your needs More

by kamom1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

They were very friendly and helpful through the process. I appreciate that this was as painless as it could be. More

by SHANNONVELLONE
Recommend Dealer
Yes
Employees Worked With
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Hurlimann
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Was avoiding the service because of budget constraints. They stayed within the estimate and there was no upselling. Hurray! Thank you! More

by R Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Wanner
Feb 21, 2025 -

Niello Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 21, 2025

I was so impressed with the overall process at this dealership. Andrew was amazing in his knowledge and kindness in showing me the vehicle and sharing information. More

by TANJATURNER12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Gwaltney III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan was very kind in assisting with preparing my old car for sale and gathering my belongs.
February 21, 2025

Matthew is a great communicator. He checked in with me regularly about the car and what repairs were needed and when it would be finished. I am very grateful for his attention to det More

by VJMAPPRAISALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Timmel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Niello Volkswagen responded

Thank you for your kind words for Matthew and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 21, 2025

Brent was friendly, professional, efficient, and informative. The service area is clean, spacious. The waiting area is comfortable and functional. More

by blueghia64
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Niello Volkswagen responded

Thank you for the kind words for Brent and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 21, 2025

matt explained everything so i understood everything that was happening and kept me updated. i appreciated the good customer service. More

by DEE.DEWEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt and the team met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 19, 2025

Ron is has been my service advisor since I was an 18 year old kid who bought my first Jetta from Roseville VW. He is always professional, caring and really cares that the customer understands what’s going on More

by SANDBOX_SANDALS.0D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that Ron had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volkswagen to be positive. Please don't hesitate to reach out if you need anything else. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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