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Niello Volkswagen

Sacramento, CA

4.8
982 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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2701 Arden Way

Sacramento, CA

95825

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Showing 982 reviews

December 22, 2024

This is the only place that has ever worked on my VW Dune and I really like my car More

by charliebjflooring
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Scott Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Friendly, honest, knowledgeable sales, trade in and finance staff. You leave with a new car and new friends. More

by RANDAL2
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Louis phan
December 20, 2024

Excellent customer service, clean and comfortable waiting area, I would recommend to family and friends More

by JEN_C_MOORE
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jason Wanner
December 20, 2024

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by gail.graybeal
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Stephen is amazing person. My wife and I want to express heartfelt thanks for the wonderful experience in Niello VW. Buying a new car is a huge decision to make and needs am More

by GlennAustria
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Dec 19, 2024 -

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Stephen and our team, and we look forward to working with you again. Scott Russo General Manager srusso@niello.com

December 12, 2024

Thank you for taking care of my wheel so quickly, appreciate the work that you all do. More

by KRISSY1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Niello Volkswagen responded

Thanks, Krissy, for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

December 11, 2024

The dealership was very clean. Everyone was kind and helpful. The service was done quickly and I was extremely satisfied. More

by vacaadam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

December 10, 2024

When very helpful and friendly people come together with common goals beautifully and work together, they achieve great results. More

by MENSAH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Balassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Niello Volkswagen responded

Thank you so much for choosing Niello Volkswagen! Please let us know if we can be of any more assistance. Scott Russo General Manager srusso@niello.com

December 08, 2024

Great customer service! Made our experience quick and easy! Steve was the best and helped make my decision about buying my first car easy! More

by RACHELTADLOCK22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Rachel, and look forward to your next visit. Scott Russo General Manager srusso@niello.com

December 08, 2024

Excellent customer service. Ray was exceptional. I would definitely recommend to my family and friends. More

by rajk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Scott Russo General Manager srusso@niello.com

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