Niello BMW MINI

I first went to Niello Mini for some work on our current car. The dealership was great! They not only found the problem and fixed it at the minimum cost, they also fixed two campaigns (recalls) in a very sh car. The dealership was great! They not only found the problem and fixed it at the minimum cost, they also fixed two campaigns (recalls) in a very short amount of time. We decided to go back to buy another car, and I worked with Mark Shutten. He was a great rep who never put pressure on us to buy a car. He even gave my daughter a gift (after we decided to buy a car). This was a great experience and I would recommend Niello Mini to anyone - especially Mark Schutten. More

A great buying experience that is low pressure and everyone that was involved in my transactions was genuinely interested in helping me achieve my desired outcome. This dealership is focused on custo everyone that was involved in my transactions was genuinely interested in helping me achieve my desired outcome. This dealership is focused on customer satisfaction and they really do deliver. More

Great car buying experience! Dealership is brand new so obviously it was very nice, clean and neat. The staff was amazing. Buying a MINI is not like buying any other vehicle. It was stress and anxiety free obviously it was very nice, clean and neat. The staff was amazing. Buying a MINI is not like buying any other vehicle. It was stress and anxiety free. As soon as you walk in the atmosphere is FUN. Our salesman was Chris Padilla and there was no pressure to buy/lease. They truly bring a fresh feel to buying a car. We were allowed to test drive any car we wanted and Chris did not try and talk us into the most expensive car they had. He listened to what we wanted and pointed us in that direction. We met the Sales Manager Jared and again we were blown away with the relaxing feel that everyone including the Sales Manager had. It felt as though we had known them for a long time and we were buying a car from friends. My wife and I traded our car in and bought a Countryman S all4. We forgot the spare key to our old car and brought it in the following day. As soon as we walked in the door the next day everyone we had met the day before remembered our names and addressed us by our names. I am big on customer service and to me this shows the MINI family theme that MINI and its parent company BMW have brought to the car business. I would recommend Niello MINI to anyone who is looking to buy a MINI Cooper. I also contacted the Parts Dept. for key rings and rubber floor mats. The parts counterman was very friendly and helpful. Great people, Great dealership, all around great buying experience. More

My overall experience was fantastic! Mini has a wonderful, new facility, friendly staff and a very comfortable buying experience. Excellent dealership all the way around. wonderful, new facility, friendly staff and a very comfortable buying experience. Excellent dealership all the way around. More

Creed and Geoff were both awesome!!! Creed started the process with me but had to tend to another customer so Geoff took over and did a great job! Creed was really great- called, and kept me informed an process with me but had to tend to another customer so Geoff took over and did a great job! Creed was really great- called, and kept me informed and updated through the process! I would recommend Creed again for any buyers out there!!! Very laid back- not pushy at all!!! More

Chris Padilla was amazingly helpful and knowledgeable. We knew exactly which Mini we wanted, but not much else. Chris made it very easy for us! knew exactly which Mini we wanted, but not much else. Chris made it very easy for us! More

I had a great experience shopping for my new MINI. I came to look at Niello with a pretty solid idea of my price range and what I was looking for and Chris found me the perfect match. He was very helpf came to look at Niello with a pretty solid idea of my price range and what I was looking for and Chris found me the perfect match. He was very helpful and showed me all the different options I could choose from. This was my first time buying a car and I think it was a great experience thanks to Chris. More

Mr. Padilla was incredibly friendly, courteous, thorough, and included follow-up service to me and my fiance Carina Gonzalez! I was impressed with his professionalism. and included follow-up service to me and my fiance Carina Gonzalez! I was impressed with his professionalism. More

He even had the car detailed for us, and helped us surprise our daughter with a big bow on the car. Chris has a great customer service attitude. surprise our daughter with a big bow on the car. Chris has a great customer service attitude. More

Chris Padilla was very responsive and helpful. The price was better than 3 other Mini dealers. It was an excellent car-shopping and car-buying experience. Recommend them highly. was better than 3 other Mini dealers. It was an excellent car-shopping and car-buying experience. Recommend them highly. More