Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Niello Audi - Service Center

Sacramento, CA

4.8
370 Reviews

370 Reviews of Niello Audi - Service Center

Sort by
March 30, 2025

Great customer service, communication on point, does there best to get the job done as promised More

by OYPTTOCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2025 -

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 16, 2025

Omead provides great service consistently. He is the reason we keep coming back for every service. More

by Joshua Dunn
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Niello Audi responded

Thank you, Joshua! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 14, 2025

Excellent service that’s professional, prompt, clean and friendly. Never worry about my car not being taken care of! More

by KATRINA230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2025 -

Niello Audi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Katrina, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 01, 2025

Great customer service. Every thing was timely. James provided great explanations of everything that was going on. More

by DOROTHY256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2025 -

Niello Audi responded

Hi Dorothy: Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 25, 2025

OMEAD always delivers an excellent customer service! He always goes above and beyond. OMEAD never fails to update me about the status of my vehicle if the repairs is needed URGENTLY or can wait till n More

by cynthiaspaez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2025 -

Niello Audi responded

Thank you for taking the time to share your feedback with us, Cynthia. We work hard to make sure our guests have an exceptional experience. We will share your comments with Omead and our team, and we look forward to working with you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 19, 2025

Great service for scheduled protective finishes on my new car with short wait time while I was there, and a nice loaner vehicle as promised. More

by GREGSVILAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lowenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Niello Audi responded

Greg, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 10, 2025

I appreciate the efficiency, as well as the friendly interactions with the Niello staff. I do not feel pressured to do any additional work suggested, but like that I know what jf crucial and what can be More

by suz0912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 10, 2025

Service is always quick, friendly, and professional. Thank you as always for a great job done. More

by nicoledenise89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

Niello Audi responded

Nicole, Thanks for sharing your thoughts about your service experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 02, 2025

I have always experienced friendly, professional service at this dealership. I appreciate that loaner cars are an available option. More

by mars1074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jaffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Niello Audi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 29, 2025

Great customer service as usual. Thank you. I'll recommend a friend or anyone to use your services. More

by nej12006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

1
2
...
37