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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
581 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 581 reviews

June 14, 2023

My service rep kept me informed every step of the way which I really appreciate. I had about a four hour wait and he made sure I was comfortable all the time. I saw him with a lot of other customers, and More

by Kim Stoll
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
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Jun 21, 2023 -

Niello Audi responded

Kim, We appreciate your patience throughout your recent service visit! We're glad to know that your rep kept you informed every step of the way and made sure that you were comfortable while you waited. Please do not hesitate to let us know if there are any Audi sales, service, or parts needs that we can lend a hand with in the future!

June 14, 2023

I appreciate that Dain communicated with me throughout the day about the repairs needed on my car. He is always extremely helpful! Thank you! More

by nmcallahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Zink
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Jul 12, 2023 -

Niello Audi responded

Isn't Dain amazing? It's wonderful to know that he kept in close communication with you throughout your visit. We will make sure to let him know that you appreciated his help!

June 14, 2023

Customer Service was quick with scheduling my vehicle, providing a brand new loaner vehicle and turnaround time on a minor issue. More

by RENEESOIREE
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Diana
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Jul 12, 2023 -

Niello Audi responded

We're happy to know that your recent service visit was such a quick one, Renee! Glad to hear that you appreciated the loaner vehicle. Please do not hesitate to let us know if there is anything else we can assist you with.

June 13, 2023

Had 10k service on my car. My advisor and the whole process was completely professionally and in a timely manner. More

by AFISHER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Jun 21, 2023 -

Niello Audi responded

Thank you for choosing Niello Audi for your recent 10k service! We're happy to know that your advisor and the rest of our service team were able to make the process such a timely and professional one. See you for your next service!

June 12, 2023

Dianne was great! We had a wonderful experience. Everyone was very kind and made our experience smooth (even with our 8 month old daughter with us.) More

by PHILLIPSHEATHERD
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Charlie Zink
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Jun 14, 2023 -

Niello Audi responded

Heather, So glad to know that Dianne and the rest of our team made your family's recent visit such a wonderful one. We will make sure to pass your thanks along to Dianne. If there is anything we can assist you with in the future, let us know!

June 12, 2023

Omead is simply the reason we continue to come back to the dealer. He has earned our trust and we feel he is honest. If there was no Omead there would be serious consideration as to our future dealing wit More

by hgcontreras70
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Omead
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Jul 12, 2023 -

Niello Audi responded

Omead is an all-star on our team here in Sacramento and we're glad to hear that he has truly earned your trust. We will make sure your kind words are shared with both Omead and our Service Manager. See you next time!

June 11, 2023

Great service. Omead was friendly and did his best to treat us well. Thank you guys. More

by hsedano
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Omead
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Jul 26, 2023 -

Niello Audi responded

Thank you for your 5-star review! We're glad to know that Omead treated you well and made your service visit a positive one. See you next time!

June 11, 2023

I love the staff at Niello Audi. ..they are kind, courteous, and are always ensuring that my car is running at its best! More

by cbangsund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Zink
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Jun 14, 2023 -

Niello Audi responded

Thank you for the love! It is always such a pleasure working with you. Please do not hesitate to reach out if there are any Audi sales, service, or parts needs that we can lend a hand with in the future!

June 11, 2023

Car was done in a timely fashion. Customer service was excellent. Dealership was clean and offered a comfortable waiting area. More

by annabell0199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Zink
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Jun 14, 2023 -

Niello Audi responded

We appreciate you taking the time to rate your recent service visit, Annabell! It's wonderful to know that your vehicle was completed in a timely manner and that you received excellent customer service. See you next time!

June 11, 2023

We came here because of Steve Tracy, he has been out car guy since 2003. We were also helped by Dianne, who was an absolute delight. You had the exact used truck I had been searching for at a fair price, an More

by SACBOATS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dianne, Steve Tracy
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Jul 26, 2023 -

Niello Audi responded

We are truly lucky to have Steve on our team here in Sacramento, so it's great to hear that he has been providing you with stellar service since 2003! We love having car junkies as part of the Niello family and look forward to working with you for years to come. Happy driving!

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