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Nick Mayer Ford East

Wickliffe, OH

4.6
566 Reviews

28825 Euclid Avenue

Wickliffe, OH

44092

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Showing 566 reviews

July 17, 2023

I have shopping at this dealership for the last 25 years. I am very pleased with the service from the secretary to the technician. More

by mrsalewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 21, 2023 -

Nick Mayer Ford East responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 14, 2023

AutoNation Ford is an excellent place to have your Ford serviced. The personel are friendly and efficient and know my car inside and out . More

by perrygreer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen was very helpful
Jul 18, 2023 -

Nick Mayer Ford East responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 13, 2023

I was underwater with my vehicle, and in a pretty awful situation with a limited budget, but he worked hard to get me something reliable that wouldn’t cost me more down the road, and in a limited timeframe More

by cinda1201
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 17, 2023 -

Nick Mayer Ford East responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

The service was excellent. Stephen went above and beyond making sure that me and my vehicle were taken care of. More

by BLAKIICE
Workmanship
Recommend Dealer
Yes
Employees Worked With
Stephen
Jul 17, 2023 -

Nick Mayer Ford East responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2023

Got my 2023 Ford Bronco here and I love it! So far no issues *fingers crossed.* Dennis was such a pleasure to work with and helped ease my anxiety about purchasing a new vehicle. Everyone else More

by Kayla F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis
Jul 17, 2023 -

Nick Mayer Ford East responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 03, 2023

I’ve had this truck for just 4 months and I already had to have the front and rear axle replaced which tells me that the truck was defective when it was sold to me. The dealership supposedly did a pre sale More

by jerrickj69
Recommend Dealer
No
Employees Worked With
I don’t remember but the service guys were nice.
Jul 06, 2023 -

Nick Mayer Ford East responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (440) 296-3020. We hope to hear from you.

Jul 06, 2023 -

jerrickj69 responded

Sure I would be willing to try and resolve the relationship, but I really Dont know if you’re interested in doing what it would take to fix this . There are more issues that need to be addressed concerning the purchase of this. vehicle as well which was not honorable on your end. I don’t want to waste any more time, if you’re serious, let’s talk !

Jul 06, 2023 -

jerrickj69 responded

Sure I would be willing to try and resolve the relationship, but I really Dont know if you’re interested in doing what it would take to fix this . There are more issues that need to be addressed concerning the purchase of this. vehicle as well which was not honorable on your end. I don’t want to waste any more time, if you’re serious, let’s talk ! EDIT RESPONSE

Jul 11, 2023 -

jerrickj69 responded

There you have it everyone, it’s July 11, 2023 and no response. AutoNation is not lnterested in resolving any issues just more “smoke and mirrors “, giving people the impression that they are sincere and care so much. Please take my advice consumers take your money and your business ELSEWHERE! If you would like to know more please email me at jerrickj69@ gmail.com.

July 03, 2023

Overall the Dealership is very friendly and professional. Nice and clean atmosphere. I wish the service department had a at least some sort of crackers or something to snack on. More

by LaTonia Rumph Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 06, 2023 -

Nick Mayer Ford East responded

Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 02, 2023

I took my truck in for service and everything was awesome. Definitely 10 out of 10 More

by schaeferjohnf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Hite, service team
Jul 06, 2023 -

Nick Mayer Ford East responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 26, 2023

For the past 6 years I was at a different Ford Dealer. So glad I continued my search for my next vehicle. Theresa and staff found me just what I wanted and in a price range I could manage! Nathan, manager More

by gijaygi
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Theresa,
Jun 30, 2023 -

Nick Mayer Ford East responded

Hi Gijaygi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford East! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 30, 2023 -

gijaygi responded

Thank you!

June 23, 2023

Very pleasant and patient,also willingness to answer all my questions I would recommend to friends More

by Eddie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh
Jun 27, 2023 -

Nick Mayer Ford East responded

Hi, we are pleased to hear you had such a positive experience with us, Eddie! Don't hesitate to call us if you ever need anything. Be safe on the road!

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