Nick Mayer Ford East
Wickliffe, OH
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I've bought many new cars from AutoNation Ford East over the years and I've always been treated fairly. I've used the service department many times and they get it right 99.999% of the time. In the rare o the years and I've always been treated fairly. I've used the service department many times and they get it right 99.999% of the time. In the rare occasion that something isn't right, they are quick to remedy the problem and make it right. I've always been treated respectfully and professionally and watched their interactions with other customers and everyone I've observed, gets the same kind treatment. Matt is my go-to service representative and he makes sure my vehicles get treated right. Bob the mechanic is very knowledgeable and can get the tough problems fixed properly. I trust both of them. The prices are a bit on the high side I feel but that is to be expected at a new car dealership. However, turn around time is always super fast. They have car rental available on site if you need it. More
Pleasant experience working with the staff, as it was quick and efficient. Even with a 2 hour drive away, the communication was responsive and reassuring. quick and efficient. Even with a 2 hour drive away, the communication was responsive and reassuring. More
I find service very satisfactory, and the staff was polite. My salesman was thorough as he had covered all the bases. A good atmosphere and experience. Thanks guys polite. My salesman was thorough as he had covered all the bases. A good atmosphere and experience. Thanks guys More