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Nick Mayer Ford East

Wickliffe, OH

4.6
566 Reviews

28825 Euclid Avenue

Wickliffe, OH

44092

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Showing 566 reviews

September 21, 2021

The dealership is wonderful.The dealership is clean and has a very warm and positive atmosphere.The staff is always pleasant and very courteous. More

by winnieharris52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Woodruff
Sep 26, 2021 -

Nick Mayer Ford East responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 19, 2021

They will put You in a car no problem. But when you have problems with the car getting them to fix it takes forever. They always lie and say they don’t have loner vehicles until you leave a bad review the t More

by Houstoncharles42
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Sines, Joe Tripepi, Theresa Woodruff, Jesse Cook, Brian Laznik, Christian Griffith, Mike Fultz, Patrick Blackesle
Sep 26, 2021 -

Nick Mayer Ford East responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (440) 296-3020. We hope to hear from you.

September 19, 2021

Friendly service, easy to schedule .Oil change took Friendly service, easy to schedule . Oil change took almost 2 hours and was first in line. More

by Tiggerg77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 26, 2021 -

Nick Mayer Ford East responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 17, 2021

The service department went above and beyond to check out and repair my classic 2002 Thunderbird. More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Siford
Sep 24, 2021 -

Nick Mayer Ford East responded

Hi Fred, we're so glad that we were able to go above and beyond your expectations! If you need more help, our team is available to talk -- safe travels!

September 15, 2021

Very professional and efficient. I have been a customer for over 15 years and would hihly recoomend them. More

by joeshero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
matt in service
Sep 17, 2021 -

Nick Mayer Ford East responded

Hi Joeshero, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2021

My husband loves the truck. In fact, it has features that we didn’t know about because no one showed us anything about the truck. More

by kmcj12
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Anderson
Sep 13, 2021 -

Nick Mayer Ford East responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2021

Had issues with a/c on my Suburban. The service department accurately diagnosed and resolved my problems in a timely fashion at a reasonable cost. Even though I did not purchase my vehicle at AutoN More

by mrabt88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Sep 08, 2021 -

Nick Mayer Ford East responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 05, 2021

They repaired in a timly manner. Happy with the repairs and love my car.would probably buy another vehicle from them again in the future. More

by Tweety
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio
Sep 08, 2021 -

Nick Mayer Ford East responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2021

Every stage of the buying process I felt the sales man was occupied with other things instead of our time and understanding. How do you sell a car with only one key. We had to pay extra for a second key. More

by Pat
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Henry
Sep 07, 2021 -

Nick Mayer Ford East responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (440) 296-3020 to discuss what we can do to help.

September 02, 2021

Been a customer of this dealership for the past 15 years. They are friendly, reliable and very knowledgeable. Very helpful in getting the vehicle you want. More

by Rsallee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Woodruff, Jesse Cook
Sep 06, 2021 -

Nick Mayer Ford East responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford East. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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