Nick Mayer Ford East

Theresa Stokes and Earl Tate were very helpful in locating a car in a very short time and keeping the process simple. locating a car in a very short time and keeping the process simple. More

My experience wasn't what I had expected,I came in picked out a vehicle in used inventory,Signed for it and waited patiently for my vehicle to be ready,I waited nine business days for my vehicle to go throug out a vehicle in used inventory,Signed for it and waited patiently for my vehicle to be ready,I waited nine business days for my vehicle to go through service fix a few issues I was told,I come in with my check to pay Cash For My Vehicle and it hadn't been cleaned or detailed,there was a dirty sock a pair of broken eyeglasses one glove and a empty lotion bottle and my windshield was still cracked when I was told it was being repaired,This vehicle didn't even fall under Covid guidelines,I was so disappointed,But I left with my vehicle anyway,Paid a mobile detailing 175.00 to clean my vehicle,I was offered to bring my vehicle back 4days later for detailing and the windshield,Well I'm sure no one wants to drive a unclean vehicle that they paid cash for,Coming back to leave my vehicle was just to inconvenient for me,I have MS,so I try to make things as convenient as possible,I did return for the windshield repair which only took about half hour so why did I have to return for this service,Your service department totally failed any claims of substantial service,Thank you for the experience. More

Always excellent and professional. Always going out of their way to help. From the sales staff to service their way to help. From the sales staff to service More

Jim my sales person was very helpful pleasant and knowledgeable. And very eager to find the Edge I wanted. knowledgeable. And very eager to find the Edge I wanted. More

Great experience! Highly recommend! Nate was amazing finding the car we wanted and made the process quick and simple. finding the car we wanted and made the process quick and simple. More

always fast and friendly service they go out of their way to make things right and check things out so there are no big problems down the road. to make things right and check things out so there are no big problems down the road. More

My last service visit went very well. Staff was pleasant and informative, and work was timely. and informative, and work was timely. More

Took care of recall repair within time estimated for repair. Kept me informed of progress. Identified an additional issue they were able to repair. Provided transportation home and back to the service c repair. Kept me informed of progress. Identified an additional issue they were able to repair. Provided transportation home and back to the service center so I could attend to other things and let them do what was needed on the car. More

Matthew Siford in the Service Department helped me again, as he has many times. Earl, the Manager, was kind and accommodating to my situation. as he has many times. Earl, the Manager, was kind and accommodating to my situation. More

Exemplary service and staff. Matt in service department went above and beyond assisting me with my car repairs. went above and beyond assisting me with my car repairs. More