Nick Mayer Ford East
Wickliffe, OH
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Brought car in for service and a recall. Recall was addressed, service performed and an issue with the exhaust was found. Exhaust issue was conveyed via a text along with a picture of the is Recall was addressed, service performed and an issue with the exhaust was found. Exhaust issue was conveyed via a text along with a picture of the issue which was nice to see the problem. As this was a fleet vehicle our fleet management was contacted and repairs were approved. This was all completed in a very timely manner. Thank you. More
The service department has really declined. Customer service and response time is terrible. If there is no problem with your car, you're okay. If you encounter a problem, the service team del Customer service and response time is terrible. If there is no problem with your car, you're okay. If you encounter a problem, the service team delays and seems confused. More
I love going here for purchasing and servicing my vehicle. Each time I have been here for regular maintenance the staff is courteous and they have a nice relaxing comfortable place to go whether it b vehicle. Each time I have been here for regular maintenance the staff is courteous and they have a nice relaxing comfortable place to go whether it be the chairs or high tops. More
I've purchased 6 cars from this dealership, and have always had excellent service. Theresa is my go to sales person and the service department is fantastic. always had excellent service. Theresa is my go to sales person and the service department is fantastic. More