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Nick Mayer Ford East

Wickliffe, OH

4.6
566 Reviews

28825 Euclid Avenue

Wickliffe, OH

44092

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Showing 566 reviews

October 08, 2021

I come to this dealership for all my repairs because they act with integrity, professionalism and stand behind their work. More

by Rooqiecom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 11, 2021 -

Nick Mayer Ford East responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

October 07, 2021

Was taken at the appointment time. The procedure was well explained and was not pressured. More

by pnk7735
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Siford
Oct 08, 2021 -

Nick Mayer Ford East responded

We appreciate you taking the time to leave us a response. If you ever need help, just give us a call. Happy motoring!

October 07, 2021

Horrible experience. Will not go back. Did not follow directions and did not solve the problem More

by M
Recommend Dealer
No
Employees Worked With
Unsure
Oct 08, 2021 -

Nick Mayer Ford East responded

Hi, we are deeply disappointed by your experience at AutoNation Ford East. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (440) 296-3020 to discuss what we can do to help.

October 07, 2021

Well informed. Answered all my questions and didn’t pressure me to spend more money than I needed to. I appreciate that they didn’t talk me into anything that would cost me more money. More

by Susan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Tripepi
Oct 08, 2021 -

Nick Mayer Ford East responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

October 06, 2021

Well informed. No pressure tactics. Treated me with respect and provided me with answers to my questions. More

by K9birda38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Tripepi, Theresa Woodruff, Jesse Cook
Oct 08, 2021 -

Nick Mayer Ford East responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2021

Matt did a good job. 1 more word. Two Three Four Need to make 15 words long. More

by ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 08, 2021 -

Nick Mayer Ford East responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2021

Ok sales experience and pricing, excellent finance team, and they gave me a good deal on a warranty. Update, same day we received the truck, the passenger door latch didn't work, so had to take the truck b More

by joshua.jennings1983
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Cook
Sep 26, 2021 -

Nick Mayer Ford East responded

Hi Joshua, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 04, 2021

The service group is always very professional and my car is always serviced in a timely manner. More

by motdon122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Woodruff
Oct 06, 2021 -

Nick Mayer Ford East responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 04, 2021

I had an 11:00am service appointment. I waited 2 hours for a third party contractor to arrive to service my vehicle. He came and left without consulting with me regarding water leaking into my vehicle, bu More

by dgreer2222
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
Oct 07, 2021 -

Nick Mayer Ford East responded

Hi, we are deeply disappointed by your experience at AutoNation Ford East. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (440) 296-3020 to discuss what we can do to help.

October 02, 2021

Santi’s assistance from the build to delivery of our F250 was outstanding. Nate’s unwavering patience with my endless questions indicates their number one priority is indeed customer satisfaction. I would More

by Vicki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santi Kalivaci and Nate Keron, Jesse Cook
Oct 05, 2021 -

Nick Mayer Ford East responded

Hi Vicki, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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