Nick Mayer Ford East
Wickliffe, OH
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The sales , finance and service teams at Autonation East are why we keep coming back for all our Ford’s. And Dennis Spagnolo does a great job helping us with every step of the sales process, even after the are why we keep coming back for all our Ford’s. And Dennis Spagnolo does a great job helping us with every step of the sales process, even after the sales are complete More
Very satisfied. Did not get the names of the 2 people in the service bay area (a male and a female), they were very friendly, helpful and informative. the service bay area (a male and a female), they were very friendly, helpful and informative. More
We weren't even planning on trading in our 2016 Ford F-150. We took it in for service and got a 2021 loaner truck which we ended up buying. We worked with Joe and he was awesome. He got us a great trade F-150. We took it in for service and got a 2021 loaner truck which we ended up buying. We worked with Joe and he was awesome. He got us a great trade in value and did everything he could to get us what we wanted. He was personable, easy to get ahold of (was nice to be able to text back and forth), professional, and cared about each of his customers. I would absolutely go back to Joe for our next vehicle! The whole process moved quickly, efficiently, and smoothly. All of their employees that we worked with (Jesse, in Finance) we personable, easy to deal with, and got us the warranty package we wanted for a great price. They all work effortlessly to get you what you need/want. When we were done, Earl Tate, the manager came over and greeted us, thanked us for our business, and shook our hands. A real class act in this day and age. Thanks Autonation and all of your employees for awesome service on our truck that we traded in and to their sales department for the truck we bought!! More