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Nick Mayer Ford East

Wickliffe, OH

4.6
566 Reviews

28825 Euclid Avenue

Wickliffe, OH

44092

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Showing 566 reviews

January 11, 2022

Awful customer service. Very poor communication in terms of status of my vehicle. Very frustrating. More

by Cel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Jan 18, 2022 -

Nick Mayer Ford East responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (440) 296-3020. We'd appreciate the chance to make your experience a positive one. We hope to hear from you. Take care!

January 10, 2022

My car was timely serviced and returned washed and sparkling, at a very reasonable price! More

by Denise Tulley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Siford
Jan 18, 2022 -

Nick Mayer Ford East responded

Hello Denise, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2022

Very courteous and and not pushy. I was a little Very courteous and and not pushy. I was a little confused about all the Customers arriving at the time of my appointment, but they got my car in o More

by Johnmirabile50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Tripepi, Sydney Thorp
Jan 18, 2022 -

Nick Mayer Ford East responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Ford East

January 10, 2022

I brought my 2019 Ford ranger in for no heat, they determine that the heater box needed to be replaced the next day the part came in scheduled it for the following week they had to remove the entire d More

by osckunc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The people in the service department, Joe Tripepi
Jan 18, 2022 -

Nick Mayer Ford East responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2022

It thresa was not at this place I would shop somewhere else... she is the best ever... love you T.. More

by wlmarshall3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Woodruff
Jan 18, 2022 -

Nick Mayer Ford East responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 06, 2022

Always good service. Never any problems scheduling service. Easy on line way to schedule service. More

by paul_compton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 18, 2022 -

Nick Mayer Ford East responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2022

Went for a oil change and was treated with courtesy by the girl behind counter. More

by Franfimiani66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girls in service department
Jan 18, 2022 -

Nick Mayer Ford East responded

Hello, we appreciate you taking the time to leave us this feedback. We always strive to provide personable and excellent customer service. Thank you for the review! Take care!

January 04, 2022

John Henry and Theresa are amazing and made me feel welcome and valued. They listened to me and really understood my wants and needs. More

by Teresakhockey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Henry , Theresa Woodruff, Jesse Cook
Jan 18, 2022 -

Nick Mayer Ford East responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford East! We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2022

Gold Star service! Thanks to my sales consultant Joshua, and Jesse in finance, the purchase of my new Ford Mach E was easy and painless. I had a great overall experience, and I would definitely recommend Au More

by john
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Anderson, Jesse Cook
Jan 18, 2022 -

Nick Mayer Ford East responded

Hi John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2021

Scheduling was easy, and they were prompt and friendly. Promised a time and did a great job meeting it. Very satisfied with Matt as my advisor. More

by Steve Eperesi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
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