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Nick Mayer Ford East

Wickliffe, OH

4.6
566 Reviews

28825 Euclid Avenue

Wickliffe, OH

44092

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Showing 566 reviews

June 21, 2022

Mechanic, Allen, was prompt and professional. Made recommendations, but did not pressure me to complete the recommendations. I was in and out of there in about 1 hour! More

by laurafrycklund
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen and female service advisor
Jun 22, 2022 -

Nick Mayer Ford East responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Ford East and we hope to be of service again in the future.

June 19, 2022

The Ford Nation Dealer ship is alsome. Everyone is fantastic.Mr.Tim Ms Annie Mr. Matt.And Mrs Threasa.THERE CURTISY and warm greeting is excellant.Excellant people and a tremendous staff. A More

by cclarkbrown
Recommend Dealer
Yes
Employees Worked With
Mr. TIM AND MR.MATT
Jun 20, 2022 -

Nick Mayer Ford East responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 17, 2022

Great customer service and I was able to get what I needed done in great time! Great management! Will continue to do service with you guy's see you soon! Thanks again 😊 More

by Reginam.lesley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Allgood
Jun 20, 2022 -

Nick Mayer Ford East responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2022

The best and easiest experience I've ever had when buying a car! The salesman and the GM are very respectful and courteous. If your trying find the perfect car, and if by chance they don't have it on their l More

by bigsutphin06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate hite, Jim Tracy
Jun 20, 2022 -

Nick Mayer Ford East responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 16, 2022

Checked for possible recall found that our escape was not effected by the issue Then oil change More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 17, 2022 -

Nick Mayer Ford East responded

Hi, we appreciate you taking the time to leave us a response! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 16, 2022

I was disappointed with the service team. I picked my car up only to discover a warning light was on. The service team was insistent the light was on at drop off, which it was not. I brought More

by ktecker24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All three service advisers
Jun 17, 2022 -

Nick Mayer Ford East responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

June 15, 2022

Did not wait long. Coffee in wait area. Ever explained. Very professional. Cost same as estimated More

by Tmtutolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miss Stokes
Jun 16, 2022 -

Nick Mayer Ford East responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 14, 2022

Always like to be represented by Ms. T. Stokes! She takes time to help and answer questions in everyway with a joyous personality! Also, the other employees there were nice as well. More

by leetyus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't recall others names, but both the finance employees nice as well.
Jun 14, 2022 -

Nick Mayer Ford East responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford East. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Jun 14, 2022 -

leetyus responded

Hi. You are welcome! Also, thanks again for great team work. CW

June 13, 2022

Online scheduler was very easy to use. Took my vehicle at the scheduled time and completed within the time they promised. Very friendly staff! More

by latkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 14, 2022 -

Nick Mayer Ford East responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 13, 2022

Great service and very friendly and helpful staff! I was out of there quickly also! Price of $34 or so just to find out my factory set keyless entry code I thought was high however. But it’s set and s More

by Joe Fabeetz
Recommend Dealer
Yes
Employees Worked With
Anna and girl on duty on morning of 6/10 at Ford on Euclid Ave
Jun 14, 2022 -

Nick Mayer Ford East responded

Hi Joe, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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