Nick Mayer Ford East

Hello my name is Joanne Ross-smith I bought my car in for services 7/7/22 I was very happy with the service from Matthew Siford He was informative an very professional Thanks for services 7/7/22 I was very happy with the service from Matthew Siford He was informative an very professional Thanks More

Very nice and staff is very pleasant ro work with. Appointments made easy very clean Appointments made easy very clean More

Great group of people. They work hard for you and go the extra mile to make sure you are happy. Second purchase here. Great experience! They work hard for you and go the extra mile to make sure you are happy. Second purchase here. Great experience! More

I really appreciated Josh and Earl in completing the entire process of ordering and picking up my truck. They were very professional and friendly the entire time. It was a pleasure doing with you! entire process of ordering and picking up my truck. They were very professional and friendly the entire time. It was a pleasure doing with you! More

Very poor customer service! No follow-up with customer about problems. Had to buy out lease because a new vehicle was not available. Been a customer for more than 20 years but No follow-up with customer about problems. Had to buy out lease because a new vehicle was not available. Been a customer for more than 20 years but that did not matter! More

The dealership provided me a good trade in value and good price on the new Ford Escape price on the new Ford Escape More

Service was awesome. They finished my recall repair in a quick hour and were extremely polite! They finished my recall repair in a quick hour and were extremely polite! More

Scheduling was easy. Additional work was performed, and as always, explained and priced beforehand. And a free carwash. Additional work was performed, and as always, explained and priced beforehand. And a free carwash. More

I get a very thorough inspection my fusion when I come in for your oil change promotion. Only one caveat. I told the service intake rep that I could smell an odor like hand sanitizer after the car was sit for your oil change promotion. Only one caveat. I told the service intake rep that I could smell an odor like hand sanitizer after the car was sitting. I did google it and it may be something to do with the window washer fluid, but it was not on the summary sheet when I looked at it. Right now, a week later, the odor is not intense, but I will bring it back in if it starts to smell. The car does sit in the garage for days so it may be some fuel type odor. Consumers like when you document their complaints no matter how petty the rep may think it is. They may have found the problem during the inspection for all I know. I loose line somewhere. The oil change promotion is a very good value for the service rendered. More