Nick Mayer Ford East

They refused to fix a problem that happened when they were fixing something else on my car. were fixing something else on my car. More

They did what they were supposed to in a timely manner. Staff were all courteous and pleasant. Staff were all courteous and pleasant. More

Great customer service quick, very efficient I was very happy with my service thank you Cameron happy with my service thank you Cameron More

The service was great snd did a very thorough job. The car runs like new .Found something wrong with the breaks and only charged me for the part since I had it in before and they had worked on the brea The car runs like new .Found something wrong with the breaks and only charged me for the part since I had it in before and they had worked on the breaks ..I always take my cars back to them . More

They are very helpful, quick, and informative, they actually inspected my car. In the process they were very kind and started many conversations with me. Thank you Ford :) I will be back. actually inspected my car. In the process they were very kind and started many conversations with me. Thank you Ford :) I will be back. More

Associates were pleasant and knowledgeable. Waiting area was clean and comfortable. Service was done quickly. Appointment was on time. Waiting area was clean and comfortable. Service was done quickly. Appointment was on time. More

Very nice customer service and easy to work with. Alex was helpful and the car was what we were looking for. Alex was helpful and the car was what we were looking for. More

My visit went very smoothly. They took my car back right away and the repair only took about an hour. They took my car back right away and the repair only took about an hour. More

To be perfectly honest, I was not at all impressed. First, I came to this dealer for service after terrible service at another local Ford dealer. I chose AutoNation Ford because I was told that AutoNat First, I came to this dealer for service after terrible service at another local Ford dealer. I chose AutoNation Ford because I was told that AutoNation follows very strict processes in regards to inspection of the vehicle and so on. When I got to the dealer for my appointment, the advisor didn't introduce himself, and was not very personable. I dropped my car off for an oil change and tire rotation. It took all day for this service to be done. When I came to pick-up my car, there was no Multipoint Inspection form attached to my paperwork so I had to request it. When I got a copy of it, sadly, it had been pencil whipped. I know this, because the tread depths of my tires was incorrect. The advisor and I had measured them in the service lane and the measurements were all over the place. Yet the tech had them at a solid 6. I take my vehicles to the dealers for service because I expect superior service. If this is what I'm going to get, I may as well go to Conrad's. More

Service at this dealership is always prompt and courteous. Matthew was very professional and attentive to my service needs. courteous. Matthew was very professional and attentive to my service needs. More