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Nick Mayer Ford East

Wickliffe, OH

4.6
566 Reviews

28825 Euclid Avenue

Wickliffe, OH

44092

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Showing 566 reviews

April 02, 2023

disappointed with length of time 2 hours for oil change and tire rotation with appointment More

by patient
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hill
Apr 04, 2023 -

Nick Mayer Ford East responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2023

I was there for a wheel alignment and a prepaid oil change. Service was done in a timely manner and pricing was very fair. Service rep was most pleasant More

by pwjwtw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ste ve, Matt
Apr 04, 2023 -

Nick Mayer Ford East responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 25, 2023

John Henry, Seth & Both Nate’s were amazing every single step of the way. From every question, concern & demand they meet. I once again sincerely thank u all so much!!!! To walk into AutoNation Wickliffe & More

by Clintiashivers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, Seth & both Nate
Mar 30, 2023 -

Nick Mayer Ford East responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford East. Please don't hesitate to reach out if there's anything additional we can do for you.

March 25, 2023

Car salespeople were helpful and friendly without being pushy. Service people are more hit or miss — as can be the repairs — but we’re generally happy overall, and the service manager is considerate and de More

by Bingo
Purchase Time
Recommend Dealer
Yes
Employees Worked With
multiple
Mar 30, 2023 -

Nick Mayer Ford East responded

Hi Bingo, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 25, 2023

I was happy with the all around service I got from the personnel at Ford even though the news wasn't good. More

by Clewistaylor1961
Recommend Dealer
Yes
Employees Worked With
I'm sorry I forgot his name.
Mar 30, 2023 -

Nick Mayer Ford East responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 24, 2023

The sales team people are very good, and quick. Service department is good, but seem to be very understaffed, and overworked. More

by JerryK440
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 29, 2023 -

Nick Mayer Ford East responded

Hi, We appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 23, 2023

Very nice experience. Service was done timely and all questions were answered. Would go there again. More

by Dr.manilasingh
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 28, 2023 -

Nick Mayer Ford East responded

Hello Dr. Manila, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 21, 2023

James and the Autonation Team were amazing! They answered all questions efficiently and worked with me in regard to ensuring I was able to test drive the vehicle and leave it on the lot for a f More

by kailaj923
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Tracy
Mar 24, 2023 -

Nick Mayer Ford East responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 20, 2023

The service department was friendly, helpful and prompt. My car was also washed. All of my questions were answered. More

by hurleystick17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hill
Mar 23, 2023 -

Nick Mayer Ford East responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2023

As usual, they were kind, and considerate. Very helpful, and our vehicle was taken back, right away, as per my appointment. The young man kept us informed on the progress. We appreciated the s More

by A. C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Sifford
Mar 23, 2023 -

Nick Mayer Ford East responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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