Nick Abraham Ford Buick GMC
Elyria, OH
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They were very helpful with every aspect of my purchase. Everything was explained in detail. We were able to get in and out in no time. No easy task since this was an out of state purchase. Shannon was frie Everything was explained in detail. We were able to get in and out in no time. No easy task since this was an out of state purchase. Shannon was friendly, courteous and efficient. Every one at Abraham Ford Buick was. Thank You. More
Knowledgeable sales team, Salesperson very helpful with explaining all the technology in the vehicle. Everyone we dealt with was very professional. explaining all the technology in the vehicle. Everyone we dealt with was very professional. More
Scheduled a service appointment and dropped off my truck. I was offered and accepted a complimentary ride to my office by the dealership. Arrived at my office on-time. Driver was very nice and enjoyed good c I was offered and accepted a complimentary ride to my office by the dealership. Arrived at my office on-time. Driver was very nice and enjoyed good conversation. Received a call that afternoon with the diagnosis and estimate. I accepted and approved the work to be completed. One of the two items was fixed. The second item required a part that is not readily available. I was told it was due to the strike. I will bring the truck back in later for that repair. It's not critical. I picked up my vehicle that evening, paid a very fair and reasonable price, and drove home. My truck is running much better than I expected. The primary issue has been resolved to my satisfaction. The staff is so friendly and helpful. They do the work work, and at a reasonable price. I will always take my truck "back home" to the dealership for service, even out of warranty. More
The sales team is friendly, not intimidating, recommended a car that fit our needs perfectly. I understood clearly all information about the new vehicle; answered all my questions without all the technical d a car that fit our needs perfectly. I understood clearly all information about the new vehicle; answered all my questions without all the technical details that I would not understand. More
Went to go see the jeep that was for sale and it was in the service dept the nice sales man took me back to go see it but that's where it stopped. Once a salesman always a salesman lies, excuses, stories, the service dept the nice sales man took me back to go see it but that's where it stopped. Once a salesman always a salesman lies, excuses, stories, I have owned a Jeep and have been looking and test driving several for over a month. The salesman went on and on digging himself a hole trying to make a sale. You have to be careful who you try and swindle. They would tell me anything to get me to buy this jeep even when I knew the truth. I just let them keep telling me lies about the vehicle and didn't correct them wanted to see how truthful they were. Do your research and be educated before you go. What a shame. typical dealer More
Service was performed on time. I was very satisfied with the service. Mike is very professional and caring. I will be getting my next vehicle from them. the service. Mike is very professional and caring. I will be getting my next vehicle from them. More
Kind smiles even behind masks 😷 Always make me feel appreciated and listen to what I’m saying 😊 What a difference it makes😉 appreciated and listen to what I’m saying 😊 What a difference it makes😉 More