Next Mile Ann Arbor

Good Car! In the early 70s I was stationed at RAF Lakenheath...A lot the air men had Minis, I was scared to death to ride in them...So when we went to look at t In the early 70s I was stationed at RAF Lakenheath...A lot the air men had Minis, I was scared to death to ride in them...So when we went to look at them I didn't expect much...But I fell in love with the Mini...My 2015 Mini Coppers S is a fantastic car...Great handling, acceleration and performance...The car is in great shape for a preowned...If my experience is a good one, my wife will buy one in the future... More

Great experience. Helpful and friendly. We had been looking for a car for a few days. Found what we were looking for online and promptly called the dealership. I spoke with Jesse briefly abo We had been looking for a car for a few days. Found what we were looking for online and promptly called the dealership. I spoke with Jesse briefly about our needs and what we saw online and if it was still available, which it was. We were able to make it out to Ann Arbor from Detroit and he made sure we were able to see and test drive the car. Jesse was very helpful with questions and made us both feel very comfortable through the test drive all the way to leaving with the car the same day. He was knowledgeable, friendly, made sure we were updated through the entire process, and even with a few curve xxxxx he was able to get us out and on the road with our new Mini Countryman reasonably quick and painless. Our experience was top notch and would highly recommend both Jesse and Mini of Ann Arbor. We look forward to working with them through our ownership and in the future as well! More

Jonathan mcclair is the best! Always great service, and Jonathan mcclair worked very hard to make a sale, very good salesmam.....service center is great, with many friendly people Always great service, and Jonathan mcclair worked very hard to make a sale, very good salesmam.....service center is great, with many friendly people to help More

I highly recommend Mini of Ann Arbor I am extremely pleased with my recent purchase from Mini of Ann Arbor. Jesse very was helpful and knowledgeable. The dealership had a decent inventory I am extremely pleased with my recent purchase from Mini of Ann Arbor. Jesse very was helpful and knowledgeable. The dealership had a decent inventory for me to choose from with very competitive pricing. I would recommend Mini of Ann Arbor to everyone interested in experiencing a Mini Cooper. More

Awesome from start to finish Kristen, what can we say? We selected a few vehicles, called your dealership, drove 3 hours, picked a vehicle to drive, selected the vehicle to purch Kristen, what can we say? We selected a few vehicles, called your dealership, drove 3 hours, picked a vehicle to drive, selected the vehicle to purchase, all with one incredibly kind knowledgeable person....Kristen. Deal done. Financing done. Q and A done. Dinner suggestion done. A couple hours later we were driving off to our hotel for the night with our Mini. We’d give her and Ann Arbor Mini 10 stars if we could!!!!! More

My used car buying experience was a pleasant experience All of my inquiries were quickly addressed and Jesse was very helpful. My appointment was easy to make and the car was ready for review and a test dr All of my inquiries were quickly addressed and Jesse was very helpful. My appointment was easy to make and the car was ready for review and a test drive when I arrived. The price on the vehicle I purchased was more than fair and I was able to drive off the lot the same day. Mini of Ann Arbor arranged the financing and registration. Great car, great price, and the entire process was efficient and easy. More

Great experience, great people. Jesse Peters was my salesman and Jason Brinkman was his manager and both were a pleasure to deal with. I received prompt calls back and they answered Jesse Peters was my salesman and Jason Brinkman was his manager and both were a pleasure to deal with. I received prompt calls back and they answered all of my questions. I would definitely recommend this dealership and Jesse to anyone I know. More

Easiest car buying experience! Jonathan made this the easiest car buying experience! He helped me narrow my choices quickly based on my budget and needs, and we were on the road qui Jonathan made this the easiest car buying experience! He helped me narrow my choices quickly based on my budget and needs, and we were on the road quickly trying different models. When I called later that day to say I wanted the car, he was able to get me out the door just as fast. My Mini Clubman is everything I thought it would be and more! More

Never had hat happen before! Thanks MINI! I got a great deal on a 4 year old Countryman last year, which included an extended warranty and a service plan to keep my car in great shape for year I got a great deal on a 4 year old Countryman last year, which included an extended warranty and a service plan to keep my car in great shape for years. But a week ago, my indicators stopped working. The next day, no indicators, no windows - and of course, discovered during very rainy foggy weather. I suspected an electronics/computer problem, and when I brought it in the next day, Joe in service got me the diagnosis - a bad "foot module". And it was wet. He said he'd have to check with the warranty company, as that wouldn't be covered by the service plan. My first thought which I related to Joe was "Why did they put that down by your feet where it can get wet? Joe told me that the sunroof drain lines also can get plugged, and then the water runs down the interior f the roof throuhg the front console - and onto that module. Again, I thought and said, "So that's another design defect." Joe did not disagree. He said he'd get with the warranty people, but told me it's an expensive part - $850! - and a lot of labor. He said he'd see what they could do, and I got a nice loaner to use for free. The next day, Joe called late in the day to tell me he was working on it and had to talk with his manager. The next day, Friday, he updated me late in the day, and said, "Still working on it," On Monday, I called and one of Joe's colleagues said he'd been on the phone for quite a while with the warranty company. On Tuesday, Joe called late n the day, to tell me the part was on order, it would take a few days, and..."I think we can get it covered." Today, Joe called at 5:30 to tell me they had almost completed the work and it was being taken care of. Not by the warranty company. By MINI. Never ever have I had such an experience of a dealer going to bat for me. They recognized the problem, lobbied for me, and got the job done. I did have to pay about $30 for a busted rear lamp. Dang! More

Great service John, joe and mike do a great job in communicating the status of my vehicle and scheduling apts. Great trio of guys to work with John, joe and mike do a great job in communicating the status of my vehicle and scheduling apts. Great trio of guys to work with More