Nexcar

Best salesman ever ! They have great salesman , i came in at 7:00 and left at 7:40 with a car , Travis & tee helped me tremendously, they were great . They were very hones They have great salesman , i came in at 7:00 and left at 7:40 with a car , Travis & tee helped me tremendously, they were great . They were very honest & told me what i could and could not get approved for and they worked with me . I WOULD RECOMMEND ANYONE TO COME HERE . Great customer service !!!!!! More

2016 Altima Tee was great. Got me in the car that I wanted and also helped with getting insurance for me as. We’ll definitely recommend him to everyone I know. Tee was great. Got me in the car that I wanted and also helped with getting insurance for me as. We’ll definitely recommend him to everyone I know. More

2011 Cruze ! I was referred by a friend to Nexcar and they delivered ! I would definitely recommend anyone looking for a car to go by there ! I was having trouble I was referred by a friend to Nexcar and they delivered ! I would definitely recommend anyone looking for a car to go by there ! I was having trouble getting into a car but I GOT MY CAR ! thanks to tee, dj & bishipp! More

Wonderful I would recommend NexCar and Tee if you’re looking for a car! They got me approved and out the door with a car I love, even when I thought that was im I would recommend NexCar and Tee if you’re looking for a car! They got me approved and out the door with a car I love, even when I thought that was impossible! More

Very friendly place, and they were willing to help. The selection of cars were great. I test drive several cars until I found the perfect match for me. Good deale place, and they were willing to help. The selection of cars were great. I test drive several cars until I found the perfect match for me. Good dealership!! More

Awesome I have never purchased a car and the sale went as smooth as my purcjase from Nexcar,i never felt pressured,they weorked to my satifaction,my salesper I have never purchased a car and the sale went as smooth as my purcjase from Nexcar,i never felt pressured,they weorked to my satifaction,my salesperson DJwas top and on point,from the test drive til i signed all my paper works, after the sales was done the whole staff was happy for me as well,Amazing group@ Nexcar More

First time buyer Such a great experience here would highly recommend buying a car from here , wasn’t a long process either everyone was such a great help . Such a great experience here would highly recommend buying a car from here , wasn’t a long process either everyone was such a great help . More

Great Experience The dealership makes you feel welcomed and at home. They take an interest in what you value and the vehicle that you need. They have great customer s The dealership makes you feel welcomed and at home. They take an interest in what you value and the vehicle that you need. They have great customer service. You will not be disappointed in your car buying experience. More

Great buying experience. Very nice people during the entire buying/trade-in process. Everyone went above and beyond to make sure we were taken care of. Would recommend the dea Very nice people during the entire buying/trade-in process. Everyone went above and beyond to make sure we were taken care of. Would recommend the dealership to family and friends. More

The worst dealership experience I've ever had I went to this dealership looking to buy a car. About 3 minutes into my visit, I knew this was not the place I was going to buy from. Here's a run dow I went to this dealership looking to buy a car. About 3 minutes into my visit, I knew this was not the place I was going to buy from. Here's a run down: I found out our sales rep's name through his business card, he did not introduce himself; luckily, I had looked at their inventory online because Phil did not ask any questions as to what kind of car or what my preferences were; when he did come back with the keys for the vehicle I said I wanted to see, he asked "red or silver?". When I asked which one had lower mileage or which one was a newer year, he said "wow, people your age don't usually care about those things." Phil then proceeded to ask me my age to determine that he had correctly profiled me. Yes I am a 22 year old female but that does not mean I am only going to care that my car is pretty and shiny. Next, we went out to see the car and he carelessly swung the door open, scuffing the car next to it, and popped the hood. He then said "it's freshly detailed, nice and clean and shiny," to my boyfriend, not myself, when it was made clear that I was the one shopping for a car. He did not give any specs or anything about the engine other than it looked clean. Then we went inside to talk about financing and such and he repeatedly quoted me for 72+ month, 5-6% rates when I have already been approved for 48mo/2% which I told him; but he disregarded this and tried to sell me a higher financing rate/package. He then asked to run my credit so he could see that I would qualify and I specifically asked before signing the paper (that stated they could check my credit) if it would be a hard inquiry. Phil assured me that it would be a soft inquiry unless I decided to go with them and actually finance. Only then did I sign. (It turned out to be a hard inquiry, dropping my credit significantly). He came back 30 minutes later and said he could "basically" give me what I'm looking for. When I pushed to know what "basically" meant, he said 60 months at 5-6%. Since this was not what I was looking for, we politely said thank you and that we were going to keep looking around and Phil did not stand up to let us out or walk us out at all. When we were half way out the door, he yelled to us asking if he could follow up. We said yes to be polite and left. I understand losing a sale is a defeat but sitting and moping is not the correct response when we are not even out of the building. Once in the car, both Phil and the General Manager, Scot Seim approached our car to try and save the terrible sale. I told Scot thank you but there was nothing else we were looking for from them and that we were going to keep looking. Phil being there as well did not give any opportunity for me to feel comfortable giving feedback on his poor performance. I have contacted Phil by email to let him know that I was severely dissatisfied with the experience and he has not reached out in any genuine way to try to mend the situation. I have only received canned emails asking about preferences we had already talked about and about making an appointment to come (as in for the first time) and talk about all of the options they have. Their online inventory is also misleading. When I looked, it said there was a white ford focus with a different trim than any of the focuses they had available and the only one with matching interior to the pictures online was silver and not white. NexCar severely dropped the ball from the very beginning to the very end and I will not be returning. I would not recommend them to anyone. Rather, I am spreading the word about my experience. Buyer beware. Note: The Phil Gemmer as pictured on this website (who's business card I got from the desk we were at) is not the person we were (not)helped by. I do not mean to wrongfully smear Phil's name if he is not the person who helped us. Unfortunately, as I stated, the sales rep never told us his name so I am relying on the business card on the desk. The sales rep was much younger than the Phil Gemmer pictured on this website. More