Newton Nissan - Service Center

The service department is one of the best around here. Appointments are easy to make and I always get a ride back to work and they wash my vehicle if weather permits. Appointments are easy to make and I always get a ride back to work and they wash my vehicle if weather permits. More

I was greeted promptly, I was called by name, employees were courteous and professional. I was appraised of the time of repair, and tracked within the dealership. David Stone was excellent as well as Kev were courteous and professional. I was appraised of the time of repair, and tracked within the dealership. David Stone was excellent as well as Kevin "Big K". More

Newton Nissan has the best service department that I've ever used. They are outstanding. I plan to keep using them for a long time. Keep up the good work. I've ever used. They are outstanding. I plan to keep using them for a long time. Keep up the good work. More

Took excellent care of me from the phone call to the visit. Top notch customer service bin would definitely recommend this service department to anyone desiring repair. visit. Top notch customer service bin would definitely recommend this service department to anyone desiring repair. More

I have been coming here since 2007! If you want quality work this is the place. David Stone is the ONLY person I trust my car and my wife's car with. He is extremely knowledgeable and always polite. He hel work this is the place. David Stone is the ONLY person I trust my car and my wife's car with. He is extremely knowledgeable and always polite. He helps my wife understand what is going on if she has any problems with her car. I never have to worry about her being lied to or told certain things to trick her to buy. We just had her car's oil change and she had questions about her brakes and he really did great explaining everything to her. I am getting my oil changed now. David always goes above and beyond to make sure we have a good experience. The prices are always on par with competition so prices are not bad nor great. When competitors have specials Newton Nissan matches the price with printed verification of the sale. Waiting room is nice with snacks available. Entire place is clean and a pleasant place to wait for service to finish. Which is never too long. After coming here and only here for years I have never waited more than 30 min for an oil change. Have yet to talk to a rude associate here. Come to Newton Nissan for good service, deal with David Stone if you want SUPIOR and UNMATCHED service. More

I took my Nissan Rogue in for maintenance on the transmission. During the complimentary inspection, the Service Dept discovered an issue that needed to be taken care of fairly soon. Since they had transmission. During the complimentary inspection, the Service Dept discovered an issue that needed to be taken care of fairly soon. Since they had the part in stock, they offered to take care of the work that day. As the work would extend much longer than the quoted 1 hr appointment, they offered me a complimentary rental so that I could go on with the rest of my plans for the day. Both the Service Advisor, Russell Newton, and the Rental Manager, Robert Jordan, were friendly, helpful, and professional. More

Russell was very attentive to my requests. He corrected an error regarding phone numbers for my account and our daughter's account. Russell was also very helpful regarding items that needed to be service an error regarding phone numbers for my account and our daughter's account. Russell was also very helpful regarding items that needed to be serviced or at least checked on my car. Thank you. More

Service entrance was clean and someone was a available to assist me immediately. The customer service waiting area was also very clean and comfortable. Russell Newton was great to work with. Although the assist me immediately. The customer service waiting area was also very clean and comfortable. Russell Newton was great to work with. Although the part I needed was not in stock, Russell informed me when it would be available and asked me to call prior to coming back in. He wanted to make sure they had the correct part. More

I highly reccomend the Newton Nissan Service Department. I've always had a wonderful experience here with excellent and fast results. Everyone is so friendly and the atmosphere is great! I am very pleased w I've always had a wonderful experience here with excellent and fast results. Everyone is so friendly and the atmosphere is great! I am very pleased with all the guys in service including the service manager Kenny Medert. Another plus about this dealership is that they have a one to one rewards program where I can get some money back on my next visit. I have never had a bad visit to Newton Nissan of Gallatin and love it there! They never fail to have warm cookies sitting out and tea or coffee to eat and drink while watching cable while I wait on my car! More

David always takes care of me when I have my Nissan Rogue serviced. He is always kind, professional and has my car serviced very quickly. I am never pressured into having unnecessary services done and am alw serviced. He is always kind, professional and has my car serviced very quickly. I am never pressured into having unnecessary services done and am always treated with the utmost respect. More