Newton Nissan - Service Center

I had originally bought my Altima from a different location but was very disappointed in both truth in advertising and friendliness. So much so that I felt disappointed in product. The customer se location but was very disappointed in both truth in advertising and friendliness. So much so that I felt disappointed in product. The customer service and friendliness along commitment to future service from Russell and Newton Nissan of Gallatin has restored my faith in the product. Karissa More

The reason I am giving this rating of 100+ is due to DAVID STONE. ANY and EVERY TIME I have needed any service or have had any questions DAVID STONE has ALWAYS had the knowledge and the answer! David i DAVID STONE. ANY and EVERY TIME I have needed any service or have had any questions DAVID STONE has ALWAYS had the knowledge and the answer! David is the most friendly, kind, polite, most understanding service Advisor (and person) I have ever dealt with,he explains everything in detail. David makes you feel like a family member the moment you pull into service, he always greets you at your car with a smile, and always ask " What can we do for you today?" "How are you"? David has more knowledge of my brand new Nissan than anyone I have encountered. I went in for an oil change today, however; David let me know that there were a few other issues of recalls that I was not aware of. He explained them, and had them rectified accordingly to Nissan's expectations. You will never find a Service Advisor who is always willing to help, explain, take the time with the customer and even walk them not only to the cashier, but back to their vehicle and always says, "Now if you need anything else or have any questions always feel free to call me or stop by"!!! I will always feel that my New Nissan is safe and taken care of, so long as it is in David Stones hands. This is a person who needs to be recognized for going over and above customer satisfaction with each and every person who pulls into service. Thank You David for making me feel safe on the road and as well for Always being a phone call away when I don't know what certain buttons are on my Nissan or how they work. This is one of many times I have had to go to David because I didn't understand many things with my Nissan and am still learning my new Nissan and all the electronic functions!! :) I have even had to call David from 3 states away because I don't understand something and he gives me the answer and walks me through whatever I need to do with all the functions and buttons. Now that's patience and TRUE EXCELLENCE IN CUSTOMER SERVICE!!!! Aimee Krause More

The greeting and service were excellent. Friendly, efficient, and professional describe my interaction with the Russell. The waiting area is immaculate. Waiting time was short. efficient, and professional describe my interaction with the Russell. The waiting area is immaculate. Waiting time was short. More

Everyone was really friendly and very willing to help! This was my first time going there and I would definitely go back a second time! This was my first time going there and I would definitely go back a second time! More

Mr. Newton was very friendly and got me in as soon as I got to Newton Nissan. I would recommend his service any day. My experience at Newton Nissan was very good. got to Newton Nissan. I would recommend his service any day. My experience at Newton Nissan was very good. More

As always my husband and I have been trading with Newton Nissan since we moved here 3 years ago. They serviced both Nissans and we have purchased 2 new Nissans from them. Russell as well as the rest of the Nissan since we moved here 3 years ago. They serviced both Nissans and we have purchased 2 new Nissans from them. Russell as well as the rest of the Newton employees have gone out of there way to make us feel at home and take good care of our automobiles. We trust them. More

As a woman, I was totally surprised by the honesty of this dealership. I was not forced to buy any services. I needed brakes, and the service was swift. The people were nice. this dealership. I was not forced to buy any services. I needed brakes, and the service was swift. The people were nice. More

I've never dealt with any other dealership who is so customer focused. Russell met me at the car when I drove in, introduced himself and shook my hand. And one of the most important things to me...the customer focused. Russell met me at the car when I drove in, introduced himself and shook my hand. And one of the most important things to me...they were right on time for my appointment, had the service completed in a timely fashion and for a reasonable price. Russell made sure I knew they appreciated my business before I left. I will continue doing business with Newton Nissan!! More

I purchased my Altima last March & was very pleased with the service I received. I have been having my car serviced there ever since. I have a very busy schedule & they are easy to work with & very h with the service I received. I have been having my car serviced there ever since. I have a very busy schedule & they are easy to work with & very helpful every time I have called or stopped by. More

I was greeted promptly, I was called by name, employees were courteous and professional. I was appraised of the time of repair, and tracked within the dealership. David Stone was excellent as well as Kev were courteous and professional. I was appraised of the time of repair, and tracked within the dealership. David Stone was excellent as well as Kevin "Big K". More