776 Reviews of Newton Nissan - Service Center
There was no wait when i arrived, which was nice. The Service Advisor, David Stone, was one I had encountered before and was very nice. He always makes eye contact when we speak and is reassuring of any Service Advisor, David Stone, was one I had encountered before and was very nice. He always makes eye contact when we speak and is reassuring of any concerns I might have with my vehicle. For this particular visit, David told me the service I had requested would take around an hour and a half to two hours. It took exactly that amount of time. I did rate "friendliness" as a 4 instead of a 5 because the receptionist I check out with was a young lady who did not smile at me . She was not at all rude but not what I would consider "friendly". More
Newton is the best dealership I have ever dealt with. It is always easy to make appointments for service that are convenient for me. When I walk in the door, Mr. Stone always calls me by name which makes me is always easy to make appointments for service that are convenient for me. When I walk in the door, Mr. Stone always calls me by name which makes me feel really good. They are always timely in doing any service work I come in for, and quick to let me know if there are any problems that need my attention. The clerk is always timely in preparing my paperwork when they finish repairs. I love the fact that they wash and clean up my car for me when I bring it in. More
We have purchased 5 new cars from this dealership and get the best treatment and service. They treat you so well and their service is so good that thats the reason we keep purchasing there. Donnie Mal get the best treatment and service. They treat you so well and their service is so good that thats the reason we keep purchasing there. Donnie Mallory is who we deal with in the sales department and he is wonderful. I deal with David Stone all the time in the service department and he is wonderful also. This is the only place that we have any service done on our cars. It is just a great dealership all the way around. More
I received the best service possible. Mr. Stone was very friendly and professional, kept me informed about my car and even had it washed for me. I always get exceptional service at this dealer , everyone friendly and professional, kept me informed about my car and even had it washed for me. I always get exceptional service at this dealer , everyone is always polite and everything is done in a timely manner. Great Service!!! More
Great service! Very friendly every time I visit. I have two vehicles that I get serviced here. I would recommend this service dept. to friends and family. Greg Roddy two vehicles that I get serviced here. I would recommend this service dept. to friends and family. Greg Roddy More
It was a very good and friendly experience working with therNewton Nissan service people, and they have a nice waiting area. The dealership was very clean. therNewton Nissan service people, and they have a nice waiting area. The dealership was very clean. More
Service was done in a timely and friendly manner. I give Nissan of Gallatin a thumbs up. I will certainly use their Service Department again for my Versa and my Altima. Nissan of Gallatin a thumbs up. I will certainly use their Service Department again for my Versa and my Altima. More
Everyone, even down to the receptionists, is so nice and helpful. They all want to make sure you are happy and satisfied with your vehicle. I have recommended this dealership to several people and will co helpful. They all want to make sure you are happy and satisfied with your vehicle. I have recommended this dealership to several people and will continue to. More
I bought my vehicle at Newton Nissan and have always had exceptional service. For example, there was a coupon for an oil change and I got it in the mail the week it expired. I was going out of town and ca exceptional service. For example, there was a coupon for an oil change and I got it in the mail the week it expired. I was going out of town and called them they told me no problem just come in with the coupon when I got back from vacation. I drive 45min to this dealership because of the friendliness and wonderful customer service I always receive. I have a dealerships bout 15-20 min away from me but have never went there. They always greet me with a smile when I pull in the garage area and are always prompt grtting me in and out. Another great thing about this dealership is the kids play area. It makes the time go by so much faster when I have my 4 year old with me. I have nothing but exceptional good things to say about the service department at this dealership! More