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772 Reviews of Newton Nissan - Service Center
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October 27, 2014
Super friendly service dept. Customer service is always super friendly! Always helpful just as I would expect! Thank you for be a GREAT dealership that I can depend on for my Niss Customer service is always super friendly! Always helpful just as I would expect! Thank you for be a GREAT dealership that I can depend on for my Nissan needs! More
by myersa
Employees Worked With
Not sure of there names
October 21, 2014
Quality service with friendly atmosphere Newton Nissan of Gallatin offers quality service in a friendly atmosphere. I have taken both our cars here for service and I never had any issues with Newton Nissan of Gallatin offers quality service in a friendly atmosphere. I have taken both our cars here for service and I never had any issues with them. I would recommend them to all my friends for future. More
by MrGoofy
October 20, 2014
Repeat customer Great dealership I've bought multiple vehicles there and sent others there also that has bought vehicles. Great from sales to service. I highly recomm Great dealership I've bought multiple vehicles there and sent others there also that has bought vehicles. Great from sales to service. I highly recommend this dealership More
by Tmarklin
October 19, 2014
Service The people are always great whenever I take my car in. Especially Russell Newton. The lady in the service department explained everything I ask her t The people are always great whenever I take my car in. Especially Russell Newton. The lady in the service department explained everything I ask her too. More
by 1288Linda
Employees Worked With
Russell Newton
October 17, 2014
Disappointing experience. When I arrived Sept 29th, I told the man who received me (did not get his name) that I had an appointment for oil change and that I had received an em When I arrived Sept 29th, I told the man who received me (did not get his name) that I had an appointment for oil change and that I had received an email offering me a $19.99 oil change. When the work was done, I was not given the discount and was charged the $29.99 full price for an oil change. I was told they had replaced a tail light. I did not know about the tail light, but took their word for it. At home in my workshop I have some tail lights I've accumulated over the years, and could have done that myself. When I got home, I looked at my bill more carefully. There was not a charge for a tail light on my bill. So did I pay the full price for the oil change in exchange for a tail light? I called the Service Manager and explained what had happened that day, and he offered to mail me a $10 refund. I told him that would be good. But 9 days later I had not received the refund in the mail when the customer service manager called and left me a voice mail asking me if my experience at Nissan on Sept 29th had been good. So I told her the whole story and she told me she would take care of it. That was 7 days ago, still no refund has arrived in the mail. Now $10 is not the issue, the issue for me is: Do these people keep their word? Why do I keep getting promises that are not kept? More
by Jim Key
Employees Worked With
Russell Newton, Derek Boze
October 17, 2014
Quick oil change In and out in about 30 minutes! Comfortable waiting area. No hassle checkout. Great way to use our "reward points". Nice complementary water waiting In and out in about 30 minutes! Comfortable waiting area. No hassle checkout. Great way to use our "reward points". Nice complementary water waiting in my car! More
by debvincent
Employees Worked With
Russell Newton
October 17, 2014
Made a chore pleasant. The service was quick with no surprises. The service people were friendly and helpful. I have been a customer for several years now, and would not hes The service was quick with no surprises. The service people were friendly and helpful. I have been a customer for several years now, and would not hesitate to recommend them. More
by Kiernanr1
Employees Worked With
Russell Newton
October 16, 2014
Clean, friendly and fast! My name is Dilafruz Negmatova, I purchased my 2012 Nissan Altima here, buying exp was good, all questions answered and employees were all friendly and My name is Dilafruz Negmatova, I purchased my 2012 Nissan Altima here, buying exp was good, all questions answered and employees were all friendly and knowledgable. Recently took in for my 60k maintenance, car was returned hand washed and vacuumed, new wiper blades, tranny fluid, brake fluid, etc... Didn't take long, looked into the service bay, you could eat off the floors it was so clean! Great place to buy and maintain vehicle! More
by jollyollies
Employees Worked With
October 16, 2014
Good at Newtons Satisfied completely with the service at Newtons. However I had a battery problem Monday, in Bowling Green Kentucky and had to be jumped off in order Satisfied completely with the service at Newtons. However I had a battery problem Monday, in Bowling Green Kentucky and had to be jumped off in order to get there. I walked up to the service desk and stood there for at least one or two minutes before they even recognized that I was there. They were busy but it seems that at least they should recognize the fact that I was standing there. Then they got some kind of hand held machine that showed that the battery was good. However the next morning the car would not start. I jumped the car off the next morning and carried it to Newton's and they took the car back in the service area, checked it and the battery was bad. I know the Bowling Green employees were busy and I didn't have an appointment but they just didn't seem to care. Very unfriendly. More
by becarver
October 08, 2014
oil change had to wait a few minutes past my scheduled appt time, while the guy worked on paper work(?) but otherwise, just like every other time, a perfectly ac had to wait a few minutes past my scheduled appt time, while the guy worked on paper work(?) but otherwise, just like every other time, a perfectly acceptable service visit. i asked about my tire pressure light being on & was told it was probably a sensor that would run $120-180 each (last time this happened, ya'll just changed one thing, so i'm not sure about that. i don't have a long-term warranty, so i will just live with the light on. relatively quick, had a coupon, so pretty inexpensive, too. Gala Spanogians More
by galas1
Employees Worked With
i don't remember who helped me.
