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Newton Nissan - Service Center

Gallatin, TN

4.4
766 Reviews

766 Reviews of Newton Nissan - Service Center

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May 08, 2015

It was good I like this dealership and the people that work there, however I do get tired of them trying to sale me something with my car every time I go get a se More

by Jebrown0710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 08, 2015 -

Newton Nissan responded

Hey Jessica, Thanks so much for letting me know about this. We definitely don't want you to feel like you're being sold something every visit. If our technicians see that your vehicle needs something, our advisors are required to make you aware of the issue, just because some things could be dangerous or costly if the vehicle continues in operation without repair. However, we'll definitely make sure to communicate that better as a suggestion and not something that makes you feel pressured. Thanks again for taking the time to let me know! -Kelsey M.

May 08, 2015

My experience with Newton Nissan I love the staff at Newton Nissan in Gallatin. They are wonderful. Keep up the good work guys because u deserve the credit for everything. More

by nancyfreeman0610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bruce Moss, Randy Miles, Russell Newton, Derek Boze
May 02, 2015

Good not great I would rate this dealer good but not great. The sales side of the dealership was very good but on a number of visits to the service department we fel More

by kensthe1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont Remember
May 08, 2015 -

Newton Nissan responded

Hey Kensthe1, Thanks so much for letting me know about your issue with the oil change price. It's really important that we have integrity in our pricing, so I'd love to find out more about what happened so we can fix what went wrong. Unfortunately, Dealer Rater does not provide me with your name or contact info. If you don't mind, could you tell me your name and phone number (or email, if you prefer) so we can look into this further? Thanks for reaching out, Kelsey M.

April 30, 2015

always a awesome experience!! ya don't need a appointment, just show up and the folks at Newtons will take great care of you. they work hard to make sure you are completely happy b More

by 69scudder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Newton
April 30, 2015

Went Above & Beyond David and the Techs went above and beyond isolating an electrical issue with my vehiclel what a great Experience and went out of their way to be sure More

by RoLin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 29, 2015

Service work So far, great. Routine service only as nothing else has been needed. Pleasant purchase experience with Donny Mallary on both purchases .good selectio More

by Rsharp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Mallory
April 29, 2015

Just wonderful!!!!!!!!!!!!! I drove my car in that day without a appointment , I was hoping to get an oil change if possible Mr. Stone kindly did so. More

by ylem903
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 29, 2015

Great service I've always had great and honest service at Newton. Their parts rates are very competitive and everything is explained in details that I can understa More

by Big Lom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derek Boze
April 29, 2015

very good and efficient The service was great. They treated me nice. They explained what they did. Gave me a cleanup.when my car was finished they gave me a call and I got on More

by debbie17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Newton
April 29, 2015

Charles is a Very Satisfied Customer I own two Nissans and would recommend Newton Nissan for vehicle purchase and/or repairs. They have great customer service in all areas of their deale More

by ccgtr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Newton
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