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Newton Nissan - Service Center

Gallatin, TN

4.7
776 Reviews

776 Reviews of Newton Nissan - Service Center

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July 24, 2017

Awesome Service David Stone. In the service Dept is always very friendly and helpful. The people in the dealerships are. Very friendly and helpful. What more can I s More

by Carolyn graves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2017

Horrible Was charged double for parts and lied to about the process in having my vehicle fixed there service department flat out lied to me .stay away after ha More

by Jrblack01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch
Jun 27, 2017 -

Newton Nissan responded

Hey Jim, Thanks for reaching out! I've learned that you and Mitch have since been able to connect with each other, and Mitch was able to clear everything up about the misquote from the other Nissan dealer. I know the other Nissan dealer was missing some items from their quote to fix the items from your check engine light code, but I'm glad that our service team was able to provide a discount for your vehicle's service to make you happy. Take care, - Kelsey M.

June 26, 2017

Very pleasant and professional. I took my 2015 Pathfinder in today because my back-up sensor was not working and my key fob battery needed replacing. I didn't have an appointment bu More

by Brenda Howes
Recommend Dealer
Yes
Employees Worked With
David Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2017

Best service! My first experience at Newton Nissan and it was wonderful. I brought my car in for an oil change and the service was EXCELLENT! Bubba was my service t More

by kaigee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bubba
June 16, 2017

Needed service I needed service on my Altima that I thought was still under warranty come to find out it was not. I didn't buy my car from Newton, but that didn't st More

by Asorey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2017

Oil Change and Battery in Key fob replacement Always courteous and great on communications in regards to scheduling and confirming my appointment! I have a crazy work schedule and the Service sta More

by SNH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2017

Visit for service work Had a wonderful visit. The staff was very nice, the waiting room was clean an refreshments were offered. I got my oil change, tires rotated an over al More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Clark
April 21, 2017

Excellent experience No matter what section of the dealership I am in, I always receive the same quality service. From maintenance to purchasing a new vehicle, Newton is a More

by Blyons20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vernon Ousley, Dalton Clark, Susan Smith
April 13, 2017

Service issues Need to make sure there employees are doing there jobs had oil changed last two times had bad service no oil sticker showing when due for service had More

by Versa
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Abbondanza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2017 -

Newton Nissan responded

Hey there, Thank you so much for making us aware of this. That type of service does not reflect what we're known for. Our owner, Mike Abbondanza, just tried reaching you and left a voicemail. He looks forward to hearing back from you. Thanks again for sharing this with us! -Kelsey M.

April 10, 2017

Good Neighbors! I changed the oil in my 2008 Nissan Titan and (260,000 miles) and noticed that I was getting a drip of oil in the filter area. This had been going on More

by 08Titan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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