Newton Nissan - Service Center

Amazing and very helpful I always have great service when I come here,everyone is very nice and helpful.I will most defently recommend to friends to get a car from here. I always have great service when I come here,everyone is very nice and helpful.I will most defently recommend to friends to get a car from here. More

Above And Beyond Expectations When I purchased my "new to me" pre-owned Hyundai Tucson from Newton Nissan, I had no doubt I was going to love driving my new vehicle. It was exactly When I purchased my "new to me" pre-owned Hyundai Tucson from Newton Nissan, I had no doubt I was going to love driving my new vehicle. It was exactly what I wanted and needed for a good-looking well-maintained used vehicle. Everything was running great on the vehicle until (about 2 months after the purchase) I had a problem with the battery. I took the vehicle back to Newton Nissan immediately, so they could diagnose the issue. I knew that I really couldn't reasonably expect they'd feel obligated to do anything to help, but I thought I would at least see what they could do ... maybe a discount on a new battery. They immediately had me pull into their maintenance/repair and diagnostic center and had me wait in their customer lounge. I didn't know what to expect. I only knew I was in need of a vehicle with a reliable battery. Much to my surprise, Newton chose to replace the defective battery Free-of-Charge. I know they didn't have to. I have to thank Bruce Moss-Sales Manager and Nick Nieves-Service Manager both for the way they handled the situation and provided a solution. When they came to the lounge to give me "the news" I expected that I would be maybe just be getting a sale price on a battery. First, they came to the lounge area and apologized for the wait (which was HUGE for me). That was the best response. Just knowing they respected my time and my situation was awesome and rare. Now, a few days later and I couldn't be happier. The vehicle runs perfectly now. Thank you Newton Nissan for going the extra mile. More

Truck repair Mitch Roberts and Michael Lumpkin in the service department where very helpful, courteous and tentative to my needs. I would recommend Newton Nissan t Mitch Roberts and Michael Lumpkin in the service department where very helpful, courteous and tentative to my needs. I would recommend Newton Nissan to all my family and friends. More

OUTSTANDING, QUICK, HELPFUL, FRIENDLY SERVICE IN EVERY WAY! Today, Dalton, in Service was standing ready to greet and show us the four new tires he ordered at a surprising, great sale price than he had quoted u Today, Dalton, in Service was standing ready to greet and show us the four new tires he ordered at a surprising, great sale price than he had quoted us earlier. Alex, in Finance carefully and thoughtfully found us the perfect renewal warranty for our 2011 Pathfinder at a fair price! This superb staff got us in and out 15 minutes earlier than promised, with our car beautifully washed, parked near the door and the motor running! If you're looking for an honest, reliable, and knowledgeable Nissan Dealership in Nashville North, look at Newton Nissan. The entire Team from Sales to Service goes out of their way to make your visit a very warm, pleasant and helpful experience! Thank you! J & D Wilson More

I Trust Newton Nissan I am thankful to have found Newton Nissan when I moved to the Sumner County area. The service that I have personally received each and every time ha I am thankful to have found Newton Nissan when I moved to the Sumner County area. The service that I have personally received each and every time has really been outstanding. Whether the service needed was large or small (and today it was very very small) they take great care of me and make sure I am happy. They generally go above and beyond. I also really appreciate the offer to drive me to my office/home if needed. More

BEST DEAL MAKER! IT IS GREAT TO FEEL GREAT ABOUT A GREAT DEAL! PROMPT INTERFACE WITH DEALER'S MANAGEMENT APPROVAL CYCLE AND INFORMATIVE OPTIONS FROM FINANCIAL REPRESEN IT IS GREAT TO FEEL GREAT ABOUT A GREAT DEAL! PROMPT INTERFACE WITH DEALER'S MANAGEMENT APPROVAL CYCLE AND INFORMATIVE OPTIONS FROM FINANCIAL REPRESENTATIVE PROVIDED PROACTIVE SUPPORT FOR BRANDON TO "BRING IT HOME" TO GALLATIN NISSAN DEALERSHIP IN LIEU OF A 33 MILE DISTANCE FROM ORIGINAL NISSAN DEALERSHIP HANDLING A LEASE FOR OUR 2015 MURANO!!!! WE NOW OWN THE 2015 MURANO 4 MONTHS BEFORE TERMINATION DATE OF 3 YEAR LEASE IN 2018! More

Currently fixing a tire pressure light issue Background: I have had my Sentra in 5 times now. Car is less than 5 years old, under 59K, and paid in full and IS still under warranty. Having deal Background: I have had my Sentra in 5 times now. Car is less than 5 years old, under 59K, and paid in full and IS still under warranty. Having dealt with Brad Bradshaw, Dalton Clark, David Stone, Ryan Martin and now Mitch Roberts about this issue, am in hopes for a final fix. I have spoken with David twice, Dalton twice, Ryan Martin once via phone call, and Mitch in person once and phone calls at least twice about the specific issues with my car. The first repair/attempt to fix had quite a few hiccups... I had asked for an oil change and new wipers and a plastic panel under the steering wheel to be reattached when I dropped off for checking of the main problem cause, it was already there and was not put on the ticket to be done! They tried to charge for the oil change (covered under warranty,shouldn't have been charged!) and I got NO sticker stating when my next change should be. After waiting another hour in lobby to do oil change, wipers they still had not reattached plastic panel (which David himself crawled into car to put back on)... While waiting in lobby I had just enough time to process the fact that I was verbally told by David that the radio had been "reprogrammed" this was never on the ticket, David was kind enough to HAND WRITE on my ticket this happened, which means it's not in their system. SO, all in all I didn't have use of my car for a week....for them to "reprogram" the radio, and not do 1/3 of what I had asked to be done. After first submitting this review (which does take a few days to post) I was contacted via phone by Ryan Martin in hopes of helping get my issues fixed. He left me feeling hopeful that it was possible to get the car fixed. I am still awaiting the final fix and am hopeful it can be done. Now that I feel we are at almost three weeks in and two loaner cars later and currently working with Mitch Roberts I may actually get my car back soon! Mitch has called multiple times to check in and let me know the progress and what has been tried and if it works or not. I may further edit this review when I can finally get my car back.... More

Excellent Customer Service From the time I've purchased my vehicle, I've continued to drive the distance to have my vehicle serviced by Newton Nissan Service Department. The Se From the time I've purchased my vehicle, I've continued to drive the distance to have my vehicle serviced by Newton Nissan Service Department. The Service Department Advisors/Management have displayed excellent Customer Service. I've had a wonderful experience working with Mitch and Dalton at Newton Nissan. Whenever I take my car in for service or call for assistance my salesman and the management team always take the time to make sure everything is going well. Great Team. More

service dept dave stone and the rest of the service dept at newton do a fantastic job when i bring our nissan rogue and infiniti g37s in to newtons for service dave stone and the rest of the service dept at newton do a fantastic job when i bring our nissan rogue and infiniti g37s in to newtons for service thanks charlie cliburn More

Service Department Exceeded my Expectations In 2014 we bought 2 Nissan Rouges. Within a year 1 of the cars had to have the transmission replaced. We were 9000 miles outside of warranty so the In 2014 we bought 2 Nissan Rouges. Within a year 1 of the cars had to have the transmission replaced. We were 9000 miles outside of warranty so the 3500 repair fell on us. Then it failed again. I became disgruntled with Nissan as whole. When the other Rogue transmission began to act up, a friend recommended Newton Nissan. I am extremely glad he did. David Stone in the service department took charge, repaired the car as promised, called when he was suppose to and was very professional. He did not know anything other than I had a previously bad experience with Nissan. He did not know to the extent. I would highly recommend this dealership to anyone determined to buy a Nissan or if in need of a repair. I feel they would be treated well. I would tell them to ask for David Stone. He is fair and will treat you right. More