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776 Reviews of Newton Nissan - Service Center
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February 24, 2018
Above and Beyond Started out as a complicated service issue on our Pathfinder. Dalton hung in there and took such good care of us. He always went the extra mile to mak Started out as a complicated service issue on our Pathfinder. Dalton hung in there and took such good care of us. He always went the extra mile to make everything right. In the end we upgraded that Pathfinder to a newer and better Pathfinder. So we went from service to sales. Justin and Danny made it a breeze to purchase a car. This is by far our most satisfying car experience ever! More
by Grateful Day Farm
Employees Worked With
Daniel Cutrell, Justin George, Dave Holle, Dalton Clark
February 13, 2018
BEST SERVICE EVER! My Versa was recalled for an air bag parts replacement. I was given a rental car to keep me safe while waiting for the parts to come in to fix this p My Versa was recalled for an air bag parts replacement. I was given a rental car to keep me safe while waiting for the parts to come in to fix this problem for 3 months! When the parts did come in, I had had surgery and was restricted from driving and was unable to bring my car or the rental to the dealership. They came and got my car, fixed it, returned it and picked up the rental! NOW that's SERVICE! I did't ask it was offered. A special thanks to David Stone and the Service Department at Newton Nissan, Gallatin. No one does it better. More
by LYNN
Employees Worked With
February 08, 2018
2nd time much better Thanks to Bubba for calling me back and taking care of my recall! And to Mitch very unprofessional when I was leaving. Just to let you know I have m Thanks to Bubba for calling me back and taking care of my recall! And to Mitch very unprofessional when I was leaving. Just to let you know I have my original appointment information and my appointment was with you! Sorry that I never saw you but since your name was assigned to me you should have made sure my part was there. Thank you so much to all the other guys who were extremely nice. More
by Paula
January 04, 2018
Overcharged oil change Bought our 2015 Rouge brand new at Newton, got a fair deal with nice folks. Wife recently went in for oil change and tire rotation, got up sold by Dal Bought our 2015 Rouge brand new at Newton, got a fair deal with nice folks. Wife recently went in for oil change and tire rotation, got up sold by Dalton Clark to the point of $166.10. Really, oil change price did not include the oil or the filter or labor. What should have been around 50 bucks got tripled. Cabin filter sold on line for 9 bucks was sold to my wife for 32.96 and labor to change it was 36.99. Really, it took 30 seconds to change. I will be visiting Newton tomorrow for an explanation of these excessive charges. There will not be any future business with these folks from me. Bet this would not have been attempted on a man... More
by Ripped 12/2
Employees Worked With
Dalton Clark
December 20, 2017
Excellent customer service. From start to finish, the experience of purchasing a car through Newton Nissan was positive. Having our car services at Newton is no different. We exp From start to finish, the experience of purchasing a car through Newton Nissan was positive. Having our car services at Newton is no different. We experience high quality customer service from the moment we step foot out of our car. -John and Jamie Watson More
by J&JWatson07
Employees Worked With
Josh Vinkler, Dalton Clark, Cole Chrisman
December 18, 2017
Very Helpful. I called for an appointment and they were able to get me in the next day. When Inarrived they were right there to take care of the issue. They directl I called for an appointment and they were able to get me in the next day. When Inarrived they were right there to take care of the issue. They directly me to the waiting area and made me feel at ease that they would check everything over. Will be returning for all my car services Debra Rodgers More
by debrodgers
Employees Worked With
December 17, 2017
replacement Every time I visit this dealership the process runs smooth and quickly. I Service advisor is always on top of progress of my vehicle. Replacing the do Every time I visit this dealership the process runs smooth and quickly. I Service advisor is always on top of progress of my vehicle. Replacing the door panel was hassle free and professional. Newton Nissan has one of the best service advisors I have seen, a pleasure to work with. More
by gbfans
Employees Worked With
December 13, 2017
Bad Service Purchased a new Nissan Rogue 2017 back in the summer. Had problem with the fuel gauge not registering right. Took it back too Newton Nissan in Galla Purchased a new Nissan Rogue 2017 back in the summer. Had problem with the fuel gauge not registering right. Took it back too Newton Nissan in Gallatin so they unhooked the battery they said car was fixed. After two days the car was doing he same thing. Called David Stone in service so we took it back. After three more days David Stone called and said that they had to call Nissan tech to see how to handle the problem. We picked the vehicle back up waiting on Mr. Stone to call us back. After waiting more than two weeks we took the vehicle to Nissan in Rivergate and they new right off what was wrong and fixed the vehicle. A month later Mr. Stone called back and said that he didn't have an answer yet from a Nissan technician. We will never go back to Newton Nissan in Gallatin for service or buying a vehicle. More
by lwblueyes
Employees Worked With
Other Employees :
JP was our sales person. We went back to talk to JP about purchasing another Rogue before all this trouble. Told JP what we could get for our trade in selling straight out and JP said then we better take back and walked off. Very rude.
December 10, 2017
Satisfaction, great job, little time I always use NEWTON, like family, Very nice group of people , its like they go out of their way for you, only dealership for me. I always use NEWTON, like family, Very nice group of people , its like they go out of their way for you, only dealership for me. More
by Kenjef
Employees Worked With
Don't remember
December 06, 2017
Oil change service I always come to newton Nissan to get my car serviced and they never let me down. They always do a great job! William Boyd I always come to newton Nissan to get my car serviced and they never let me down. They always do a great job! William Boyd More
by Kndekmar
Employees Worked With
Vernon Ousley
