776 Reviews of Newton Nissan - Service Center
Amazing staff I love the service I receive every time I visit!! Everyone is always so helpful and caring about what they do! Thank you for always working in a timel I love the service I receive every time I visit!! Everyone is always so helpful and caring about what they do! Thank you for always working in a timely manner and getting me took care of. More
Service Department Took my truck in for a oil change. The service guy has you sign a paper telling you what your charges are. He puts 389.00 plus taxes and fees. I si Took my truck in for a oil change. The service guy has you sign a paper telling you what your charges are. He puts 389.00 plus taxes and fees. I sign the paper and after the oil change is done I go to pay my bill and the HIDDEN fee is 35.00 dollars I ask what that fee is for I get two different answers one is for shop supplies the other is to dispose of filter. I have never had any car shop charge me a fee. I told the manager they need to tell people what that fee is upfront we know 9.25 is sale tax. We shouldn’t have to pay for shop supplies. I think this is very deceiving. More
5000 miles scheduled maintenance Great service! Took my car right on time and the work was done quickly and I was on my way! Which was great because I had my granddaughter with me and Great service! Took my car right on time and the work was done quickly and I was on my way! Which was great because I had my granddaughter with me and she gets impatient! Thanks again! And thanks to Dalton for the great customer service! More
Amazing service With this being my first Nissian purchased! I can honestly say: this is the first ever dealership that I've walked into that I didn't feel hassled or With this being my first Nissian purchased! I can honestly say: this is the first ever dealership that I've walked into that I didn't feel hassled or pushed into something i didn't want .. My salesman ROBERT THOMAS was absolutely amazing!! I couldn't ask for a better salesman! Thank you again Mr Thomas and Newton Nissan for making my service and first time Nissan experience Excellent 😁 Sincerely, Kathy Edwards More
Service Dept. I am 72 and have bought many cars/trucks and must say that Newton Nissan of Gallatin is the best I have ever dealt with.David Stone in service is top I am 72 and have bought many cars/trucks and must say that Newton Nissan of Gallatin is the best I have ever dealt with.David Stone in service is top notch and way above the Mercedes,Lexus,Infiniti dealers I have dealt with. My hat is off to whoever found David and placed him with Newton’s. Outstanding job David!!! More
Excellent Customer Service! I took my 2015 Altima (approximately 34,000 miles) in for warranty service because of two issues. Both were intermittent and I expected the dealer to I took my 2015 Altima (approximately 34,000 miles) in for warranty service because of two issues. Both were intermittent and I expected the dealer to tell me, "sorry, but we can't duplicate your problem". Boy was I wrong. They gave me a loaner car so they could keep mine overnight so they could start it cold and drive it in an attempt to reproduce the issues. My service advisor, David Stone, called me the next day and said my car was ready to be picked up. They were able to find one of the issues and replaced some parts, and updated the computer program to correct the problem they could not duplicate. Both of my issues are now gone. David was very professional and thorough. He clearly explained what the service technician did to my car and told me if either of the issues came back to give him a call. No doubt one of the best service visits I've had in my ownership of 8 new vehicles of various brands in the past 30 years! Joe N More
Awesome service and experience ! Referread a friend after my experience and her experience was just as awesome would recommend this dealership again. Keep up the good work. ! Referread a friend after my experience and her experience was just as awesome would recommend this dealership again. Keep up the good work. More
Issue fixed!!!! Mitch Roberts is awesome. He was exceptionally helpful and he will always be my go to guy!!!!!! Mitch was mindful of my time and quickly handled the Mitch Roberts is awesome. He was exceptionally helpful and he will always be my go to guy!!!!!! Mitch was mindful of my time and quickly handled the issue I was having. Thank you Mitch. More
Always The Best Every time we go here for service all the service techs very professional. They keep us updated as service goes on and answer any questions we have. Every time we go here for service all the service techs very professional. They keep us updated as service goes on and answer any questions we have. They will always have our business. More
Service Review I purchased a replacement rear seat cup holder for my Rogue and I was having issues installing it. I called and spoke with David Stone in the service I purchased a replacement rear seat cup holder for my Rogue and I was having issues installing it. I called and spoke with David Stone in the service department and told him what I had going on. He told me to just swing by and he would install it for me free of charge. Although it should easily pop into place, we both had difficulties but he got the job done! The service was fast and friendly and I would always recommend this dealership for any vehicle service and needs! More