Newton Nissan - Service Center

Customer Service Great customer service. My service advisor, Chip Smith was great . He took care of me and made sure I was one happy customer before leaving the deal Great customer service. My service advisor, Chip Smith was great . He took care of me and made sure I was one happy customer before leaving the dealership. I’ve been going to this dealership a long time and I feel very comfortable while I am there. I appreciate Chip and the Nissan team . More

Great Service Experience I think the customer service experience at this dealership is consistently excellent. They are thorough, always explaining what is going on with my c I think the customer service experience at this dealership is consistently excellent. They are thorough, always explaining what is going on with my car and what is recommended for service and why. Most recently, I had to have my radiator replaced which meant keeping my car overnight. My sales person, Richard, arranged for me to get a ride home and back to the dealership the next day which was very much appreciated. More

Service Dept. Brought my car in for some work covered under warranty, everyone I came across was amazing! Car came back in great condition and got in and out very Brought my car in for some work covered under warranty, everyone I came across was amazing! Car came back in great condition and got in and out very quickly. More

Chip Smith treated me and my truck great. Chip Smith is a great service guy. He kept me informed about my truck and made sure I was completely satisfied before I left. I would definitely recom Chip Smith is a great service guy. He kept me informed about my truck and made sure I was completely satisfied before I left. I would definitely recommend him and Newton Nissan to anyone. Great group of people. More

Good service! I came into the service department to get an oil change. Taylor welcomed me immediately, and helped me with my needs. She had a very friendly warm per I came into the service department to get an oil change. Taylor welcomed me immediately, and helped me with my needs. She had a very friendly warm personality and was great in all aspects. She updated me through the process and got me in and out on a timely manner. More

Great service Fast, friendly service. Nice and clean service area. I will recommend Newton to anyone. Taylor did a great job and was very knowledgeable. I will def Fast, friendly service. Nice and clean service area. I will recommend Newton to anyone. Taylor did a great job and was very knowledgeable. I will definitely bring my cars in for any service they need. More

Chip Smith Service Advisor Wanted to take time to acknowledge excellent customer service by Chip Smith. I originally scheduled to have a recall completed on Friday, August 2nd b Wanted to take time to acknowledge excellent customer service by Chip Smith. I originally scheduled to have a recall completed on Friday, August 2nd but remembered I had Dr. appointments scheduled and would be busy the whole next week. Chip not only let me reschedule on Thursday, August 1st but I only gave him a 15 minute window for notice. Chip understood and arranged for me to have the inspect done by Flick who is a mechanic and works behind the scenes. He was extremely helpful and all was completed within 15 minutes. This doesn't happen regular in todays society. People don't really care as long as it doesn't affect their own person. Chip and Flick both understood and made my situation less stressful. I wanted to take time to acknowledge them both and feel they deserve the recognition. Thanks for the help, keep up the good work, have a great day! More

2015 Tahoe We traded in our 17 rouge for a 15 Tahoe, air went out 1 week after. He fought to get it fixed. Great guy, always. We traded in our 17 rouge for a 15 Tahoe, air went out 1 week after. He fought to get it fixed. Great guy, always. More

Over and beyond We purchase a new Rouge from Margaret last year and started having issue with the car that could not be fixed. After contacting Margaret for help, sh We purchase a new Rouge from Margaret last year and started having issue with the car that could not be fixed. After contacting Margaret for help, she told me not to worry, she was on it! I returned my 2018 Rouge and walked out with a new 2019 with ease!! Margaret is so helpful and kind! She becomes and instant friend! Now we can go on our vacation to celebrate 40 years of marriage with no worries!! If you are looking for a vehicle, go to Newton Nissan and ask for Margaret. She is the best!! More

BlackTitangoBraves. I arrived in the Newton Nissan Service Center with a small issue with bumper alignment and paint not matching. Everyone from start to finish dealing w I arrived in the Newton Nissan Service Center with a small issue with bumper alignment and paint not matching. Everyone from start to finish dealing with this minor repair was top notch and super easy to deal with. I was provided a loaner Titan and my repair took less than two days. To my amazement the repair was much beyond my expectations and the truck after a complimentary car wash looked great. Huge thanks for making my first visit to this service department a great one. More