Newton Nissan - Service Center

Paul was very courteous and polite while i communicated with him regarding the issues with my Titan. He always got with me promptly with updates on the status of the repairs of the truck. Also he made su with him regarding the issues with my Titan. He always got with me promptly with updates on the status of the repairs of the truck. Also he made sure i had a loaner vehicle not only the first time it was in the shop but I had to bring it back the next day for additional noises and he put me right back in another loaner rather than saying they had no loaners. Great service advisor to work with! More

It’s always such a easy process when I need a rental last minute from Newton Nissan and Calli is always very helpful. minute from Newton Nissan and Calli is always very helpful. More

Great experience! Next time I need work done, I will come back. They solved my problem quickly. Next time I need work done, I will come back. They solved my problem quickly. More

Chip always treats me like a brother when I come to Nissan. Never a problem. Nissan. Never a problem. More

My college age son bought a new Rogue. 7 year 100,000 mile warranty. It has 36,500 and each time it’s serviced fluids aren’t topped off. Now jyst 2 weeks ago required a new battery, last F 7 year 100,000 mile warranty. It has 36,500 and each time it’s serviced fluids aren’t topped off. Now jyst 2 weeks ago required a new battery, last Friday new tires, check engine light is on. They tell me we gotta pay $175 diagnostic fee to even check to see if the warranty to fix what’s wrong. I am gonna have to get his car there & him back & forth to work 2 days & leave the car. So they can even determine if it’s gonna be covered under warranty. Then I ask to see Tad. He put me off on Matt in service who was hateful as could be. Just recently I had my battery sluggish. I stopped but was told it was too close to closing to check my battery cables etc. I’m 65 year old female who really wanted to riisk getting stranded somewhere.! Good thing I was at home because very next day I had a dead battery at home. My neighbor boosted my battery. I did not return there for a battery. Nor did my son. His battery went dead week ago Friday. This past Friday required new tires, and now check engine light on. Is this the type vehicle Nissan is putting out. And service what happened to make it right & care for your customer? I’ve bought 6 cars from newton gallatin over the years. I’ve spent lots of money there & it’s terrible service. Your service manager is hateful to women. I’ve been talked down too & it was very disappointing since I’ve been a loyal customer. My son purchased his car 2121, I bought a car last March. I won’t spend another dime there for a vehicle I’ll go next door. Why purchase externed warranty when your car starts falling apart at 36,000 miles. I’ve requested Mike to call me? Nothing! I’m disgusted. I will tell everyone my experience! I’m not the only resident in sumner county disappointed in newton nissan. I hope you are satisfied taking advantage of middle class people! More

I had a fantastic experience with the purchase of my car & the service by Antonio. He was very kind and patient with me and really went above and beyond! I highly recommend Newton Nissan! & the service by Antonio. He was very kind and patient with me and really went above and beyond! I highly recommend Newton Nissan! More

I have used Newton Nissan for at least 8 years. Never had a problem with their service and I feel confident in their service. Never had a problem with their service and I feel confident in their service. More

Enjoy going to this Dealership to get service done on my vehicle compared to others I have been to. Spread out / comfortable waiting room, window to watch maintenance being completed, and courteous Personn vehicle compared to others I have been to. Spread out / comfortable waiting room, window to watch maintenance being completed, and courteous Personnel throughout the facility. I never feel pressured to do Maintenance, if there is any service coming it it'll all be documented as well as sent via text message. Will continue to get all my service done here when needed. More

I Had appointment for oil change an tire rotation sat there waiting for 2 hours there waiting for 2 hours More

Chip gave amazing Customer Service and went out of his way to help when he didn’t have to. Make sure you speak to him when you come by way to help when he didn’t have to. Make sure you speak to him when you come by More