Newton Nissan

Great customer service and Moses Dumas was awesome to work with!! Management team was very responsive and work with me on the pricing. Upfront and professional service from the beginning. work with!! Management team was very responsive and work with me on the pricing. Upfront and professional service from the beginning. More

Christie was very helpful and understanding. We explained the situation we went through with another dealership and what our requests were and she stuck with them (she would always ask us if som We explained the situation we went through with another dealership and what our requests were and she stuck with them (she would always ask us if something needed to be done that was against our requests). More

Newton Nissan is a gem! Impressive showroom, tons of stocked vehicles, professional staff and our salesman Derrick Wilson was outstanding! He made the selling process seaml Impressive showroom, tons of stocked vehicles, professional staff and our salesman Derrick Wilson was outstanding! He made the selling process seamless from the minute we walked in, during the test drive and vehicle rundown of features, and getting everything arranged for finance to process the purchase. He is an asset to Newton Nissan! Kim B More

Stuart was great to work with. Very friendly and very helpful in showing all the features of the car. Made sure I was all set to go even on his way out in his own car when he reali Very friendly and very helpful in showing all the features of the car. Made sure I was all set to go even on his way out in his own car when he realized I was still there figuring things out! More

Mike has the Best Heart and is passionate about his profession. None Better in the Business. profession. None Better in the Business. More

Paul was very courteous and polite while i communicated with him regarding the issues with my Titan. He always got with me promptly with updates on the status of the repairs of the truck. Also he made su with him regarding the issues with my Titan. He always got with me promptly with updates on the status of the repairs of the truck. Also he made sure i had a loaner vehicle not only the first time it was in the shop but I had to bring it back the next day for additional noises and he put me right back in another loaner rather than saying they had no loaners. Great service advisor to work with! More

Paul went way beyond his job to help me buy a car. If you’re shopping for a car go to him. He is fair n honest n will do anything to help u. I talked with 15 different dealerships n he was the only If you’re shopping for a car go to him. He is fair n honest n will do anything to help u. I talked with 15 different dealerships n he was the only one that acted like he care about the customer n was willing to help. Awesome job Paul at Nissan of Gallatin… Best car salesman I ever seen. More

I am writing to share my recent experience with your dealership. While I was pleased with the service provided by the Sales department, my experience with the Finance department was far from satisfactor dealership. While I was pleased with the service provided by the Sales department, my experience with the Finance department was far from satisfactory. In July 2024, I purchased a new vehicle along with an extended warranty and a service contract. Unfortunately, the Finance department did not clearly disclose the itemized details of the finance amount and the cost of the extended warranty. They only provided the monthly payment and the interest rate. Trusting this information, I signed the necessary documents. The following day, I received the documentation on a flash drive and, upon reviewing it, I realized that I was not satisfied with the costs associated with the extended warranty. Consequently, I signed a cancellation request for the extended warranty. I was informed that the refund would be adjusted to the loan principal within 12 weeks. The next day, I contacted the Finance department via phone to ensure all cancellations were processed correctly. During this conversation, I was dismayed by the unprofessional behavior of the Finance team member, who stated, "You came yesterday for car delivery, what do you want now?" This interaction left me feeling undervalued as a new customer. Six months have passed, and I have yet to receive my refund. Despite these issues, I appreciate the lesson learned and hope that my feedback will help other customers to be careful on reviewing the papers before signing. Thanks. More

We could not have asked for a better experience. Stuart was so knowledgeable on the pathfinder and patient with our questions. We never felt pressured to go in a certain direction. Stuart was so knowledgeable on the pathfinder and patient with our questions. We never felt pressured to go in a certain direction. More

Very nice and friendly people and also helpful. .couldn’t ask for a better experience with the people I have met here .couldn’t ask for a better experience with the people I have met here More