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Newton Nissan

Gallatin, TN

Overview
Employees
Reviews
Vehicles
5.0
11,563 Reviews
Change Your Experience™ Our Gallatin, TN new and used car dealership was built on the principles of honesty, integrity and teamwork, and that shows up in everything that we do. Established in 2009, Newton Nissan has sought to live out those driving core values 100% of the time, every day. What this leads to is an ability to Change Your Experience™ with us--from the stressful, slow, and pushy-tactics that haunts many car dealerships to the easy, no-hassle experience that Newton Nissan offers to all our customers.
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1461 Nashville Pike

Gallatin, TN

37066

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Showing 11,563 reviews

July 26, 2024

I Had appointment for oil change an tire rotation sat there waiting for 2 hours More

by doctech47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio Vaughn
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Newton Nissan responded

Hi there, Thank you for taking the time to share your experience with us. We're so sorry that you had to wait for so long! We try to get our customers in and out as quickly as possible, but sometimes it doesn't go as planned. Our service team would love the opportunity to chat further and see if there's anything we can do to make this right. If you could, can you send me your full name and contact information either in a private response here, or to my email, katie@newtonmotorgroup.com. We hope to hear from you soon! Sincerely, Katie R.

July 25, 2024

Chip gave amazing Customer Service and went out of his way to help when he didn’t have to. Make sure you speak to him when you come by More

by Javier Andrade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Flick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2024 -

Newton Nissan responded

Javier, it's great to hear that Chip was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Newton Nissan!

July 20, 2024

My husband and I are extremely happy with our purchase of our new 2024 Nissan Rouge. Christy and Tim were exceptional and made everything very easy. Best car buying experience ever! More

by MMSIMMONS0524
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Cruse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christie Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2024 -

Newton Nissan responded

Thanks for sharing your thoughts about your experience with Newton Nissan. Christy and Tim appreciate your business and hope to see you again soon! Congratulations on your new 2024 Nissan Rouge!

July 20, 2024

Trying to purchase a vehicle and dealing with all the stress associated with it has never been at the top of my to do list. I must say my recent dealings with Bill, regional pre-owned manager and my our More

by Lfqjmq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Shirley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2024 -

Newton Nissan responded

It's great to hear that Drew and Bill were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Newton Nissan!

July 15, 2024

Very quick and pleasant car buying experience. Christi was very professional and helpful. She contacted with me via text after I chatted with her on line. She was spot on with follow up and was r More

by Thompson_jason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Cruse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christie Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2024 -

Newton Nissan responded

Thank you for choosing Newton Nissan. Your feedback and rating mean a lot to us. We're glad Christi was able to help, and we hope to see you again!

July 02, 2024

Very accommodating and no pressure to make a purchase . Salesperson was very knowledgeable and pleasant More

by Wandakmoss57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christie Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Newton Nissan responded

Thank you, Wanda, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Newton Nissan.

July 02, 2024

Best experience I’ve ever had buying a car. And, I have bought a lot of cars! They were very fair and I’m quite pleased with the deal I received. I truly feel they took care of me, while most More

by Lizelkins46
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Rose
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christie Hunter
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Newton Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Newton Nissan are glad to have you as a customer.

July 02, 2024

I wish all car dealers were like Newton Nissan. Such a pleasure to do business with. More

by miller2485
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart Floyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Newton Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 29, 2024

My experience was what a car-buying experience should be! From the first phone call, there was an atmosphere of respect as well as direct and upfront communication. Stuart was incredibly knowledgeable. He’s More

by JRIgsby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart Floyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Newton Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Newton Nissan.

June 21, 2024

Sell a lemon! !! Gives you a run around. No Compensation at all. He said she said xx. More

by Hickorybomb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Jenkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Cruse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Spears
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Margaret Garland, Matthew Baker
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Jun 21, 2024 -

Hickorybomb responded

Do not give me the call 615-451-6827 Lindsay because I have already tried! Nothing has been done period. Like I said beating all the way around the bush about it and sorry doesn’t fix a broken plate! Either buy back the car or replace it period…

Jun 21, 2024 -

Newton Nissan responded

Good morning, Thank you for taking the time to share your feedback. We are sorry that you have had a continued issue with your vehicle. I understand that because we cannot duplicate the issue in our service shop, Nissan Customer Affairs is now involved. Again, we apologize that we haven't been able to help more, and we wish you all the best working with Nissan to get to the bottom of the issue. Thank you again for reaching out to us. Sincerely, Katie R.

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