Newton Nissan

Derrick was great to work with. It was like talking to an old friend. I highly recommend him to anybody. It was like talking to an old friend. I highly recommend him to anybody. More

DJ contacted me almost immediately after I submitted my interest on the internet. He is very knowledgeable of the market and vehicle features I wanted. By the time I arrived at the dealership he had the ca interest on the internet. He is very knowledgeable of the market and vehicle features I wanted. By the time I arrived at the dealership he had the car I was interested in ready to go. The process for trade in and buying was very professional and quick. The whole process took under an hour. I was be try pleased! If you shop at Newton Nissan in Gallatin, ask for DJ by name! You will not be disappointed More

I’ve followed Robert Thomas for a long time and he’s always treated me like family. Back in September of 2021 we got a sweet deal on a Chevy Silverado that we absolutely loved. Thank you Robert Thomas f always treated me like family. Back in September of 2021 we got a sweet deal on a Chevy Silverado that we absolutely loved. Thank you Robert Thomas for being the best Salesman I’ve dealt with these last 10yrs you’ve been Awesome. Now to the service department my husband called the dealership on August 8th and spoke with Chip who advised us that they wouldn’t be able to get the truck in until August 26th. I had the truck towed to the dealership on August 23rd called on August 24th to make sure they got it and was told yes we have your 2018 Nissan Altima. Me: excuse me I no longer have a Nissan Altima I have a Silverado truck after holding for about 20 minutes they come back and say they don’t have a vehicle in my name. I calls back the next day and they tell me that they found it and when chip gets in they would have him call me. He never called so I called back and was told that he leaves at 4pm fine I’ll call back tomorrow. Nest day I called back and was told they would have him call me back waited all day no call back. I call again and finally got to talk to chip and was advised that they found the issue and it was going to cost me 896 plus and I said go ahead and fix it but don’t fix what you assume is wrong then when I get it back that’s not the issue. So the next couple of days I got a call saying that wasn’t the problem it appears the truck needs a motor. Chip advise me that I would get a loner car 2weeks and still no loner. I called and called trying to get chip on the line again and nothing. Finally I ask for his supervisor and I get someone that says they no longer do loner cars but he would call me back on Monday to see what he could do I’m still waiting on the Supervisor’s call. I stopped calling due to I had gotten so frustrated that we were down to one car and it’s a strain on both me and my husband. Here it is September 20th and no one has called and said nothing about where they are with the truck. So my husband reached out to chip and he said that the guy working on my truck was stuck in a car and as soon as they get him out he would give me a call back. I’m so frustrated and normally don’t have time to do this type of stuff meaning: reviews…..but seeing that I have no transportation and stuck in the house I have all the time in the world. One thing for certain two things for sure I will not be going back to this dealership. I will truly miss doing business with Robert Thomas but this is ridiculous it’s going on a month. I feel that they get you to get these extended warranty’s then when it’s time to use them they say these warranty people are the worst to work with……ummm well why would you insist that this is the best route so you’ll have full coverage. In today’s world every thing is a scam. One Upset Customer. I want take my stars back nor referring to Robert Thomas but I’m done with Newton Nissan of Gallatin. More

very easy process got a good deal on a very nice car. Dave was up front and honest Dave was up front and honest More

Rene Mendez was very helpful and made my car shopping experience very easy and smooth!! experience very easy and smooth!! More

Dave Gomes was knowledgeable, friendly, helpful, and not pushy. He made the experience quick and painless! Thankful for his help! pushy. He made the experience quick and painless! Thankful for his help! More

Clean dealership and nice customer service. We really appreciated how nice and quick they were! We really appreciated how nice and quick they were! More

Colby was knowledgeable and helpful as we test drove, deliberated over car models, and went through the car buying process. deliberated over car models, and went through the car buying process. More

Derrick was calm, cool, & collected with our deal on our Acadia this morning. He found exactly what I wanted & made the deal effortless. Thank you for your 5 star service today! Highly recommend! Acadia this morning. He found exactly what I wanted & made the deal effortless. Thank you for your 5 star service today! Highly recommend! More

No hassle. No pressure. Was the most cooperative sales person I have had the pleasure of working with. I would rate h 10 stars if I could. No pressure. Was the most cooperative sales person I have had the pleasure of working with. I would rate h 10 stars if I could. More