Newton Nissan
Gallatin, TN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I was sold a used car with multiple problems and instead of fixing they sold me another car for more money. Was not even the amount we had discussed when sitting at the desk. I am young and know that I sh of fixing they sold me another car for more money. Was not even the amount we had discussed when sitting at the desk. I am young and know that I should have checked or had help. But that should be no reason for someone to take advantage of people. Please be very careful when dealing with Newton Nissan of Gallatin. You will not be told the truth and please check the paperwork. You will be paying more than you thought you were. CHECK YOUR PAPERWORK. A hard lesson for me but it will be a long remembered one and one many of my friends will hear about. NOTE: Talked with Mike on Feb 8,2010. He said he would make this right and correct all problems. Talked with Mike again on Feb 23, 2010. After two weeks he made no return phone call to tell us any solution. Talked to Mike again on Mar 9, 2010. After looking at a replacement vehicle he was putting us in the same situation all over again. March 25, Drove another car. When time came to work out. Well, it was just a very sad situation. It has become evedent that what we were told was going to be done is not going to happen. What does this sound like to you? Be very careful. You may not be told the truth. After review posted: Once again lets tell the whole truth. The first car had multiple problems. Including two tickets from police (that were dismissed) because of electrical problems. No tail lights. One headlight going off for no reason. Inside dome light burn. Dash lights going out for no reason. Does this sounds like no problems to you? After taking back for repair once again, salesman said he was going to upgrade me and get me in a better car. With several men around and lots of telling me this is the best way to go, etc. I took the other car. And you must remember I am 26 year old single female. Something I found later that and even the GM aggreed on it they took advantage of that. And that is where the aggreement came into play for looking for another vechile. He Mike Abbondanza (GM) said and this is the truth, If I put you back in a vehicle at the same deal as the first will you be happy?. And to that I said yes. My dad was there with me this time and heard him say this. So on Feb 8 I left thinking he may acctually straighten this out. It is now Apr 7 and sitll no car. And the TWO cars I have looked at I found and they were priced lower than the first vehicle I purchased. But after they wrote up the paperwork, you can guess it. The end price was even higher and no where close the the original. You be the judge of weather that would be the same deal as the first. Out of these 10 to 12 weeks the only phone call to me was after I left a message to call me. He also told my dad he would call him and you can guess that again. Not one phone call to him to come look at a vehicle. It probably would not be so bad at this time if I had been told the truth. If you are not going to do what you say you are going to do then say nothing, don't lie to someone. So now I have went to the Better Business Bureau and left a complant. I am going to the Tennessee Motor Vehicle Commission and post a complant. And most likely will go further since things that were said since the first car purchase. Yes, they had a chance to make it right as I was told by Mike they were going to but I believe that it has been long enough. So people be very careful Ladies be very very careful Take someone with you and do not make any decision without two or even three days of your visit. I am going to be starting a blog so you will be able to contact me directly and even come look at the paperwork for the two vehicles. Will be very happy to talk with you before you buy. The end result. I had $7,000.00 to pay down on a vehicle. I now owe $14,500.00 on a car that is only worth around $12,500.00. And the best I have been offered trade in is $9,000.00. More
This is the best dealership I have ever dealt with. This This is the best dealership I have ever dealt with. This is my third new nissan from them. I buy my cars there and get all my maintenance service don This is the best dealership I have ever dealt with. This is my third new nissan from them. I buy my cars there and get all my maintenance service done there as well. I have always been treated great by everyone there. When I first started looking for a nissan in 2007 I went to Rivergate Nissan and was treated very badly. I would not recommend Rivergate Nissan, but I would highly recommend Newton Nissan of Gallatin. They are a wonderful group of people. More