Newton Nissan

Riley was very friendly and helpful. He was very personable and knowledgeable. He was very helpful on the phone and in person. He treated you with respect. He was not a "pushy" sales person. He allo personable and knowledgeable. He was very helpful on the phone and in person. He treated you with respect. He was not a "pushy" sales person. He allowed us time to discuss and look the vehicle over without pushing us. More

Great experience overall. I got the car I wanted at a great price and a great finance rate through Nissan. They were not pushy and negotiation was easy. I left satisfied with my purchase and the price I great price and a great finance rate through Nissan. They were not pushy and negotiation was easy. I left satisfied with my purchase and the price I paid. I highly recommend this dealership to everybody. More

I had a great experience at Newton Nissan. I had done a lot of research and found the car I was looking for at the price I wanted to pay. Riley Groves was very helpful and responded to my e-mails quickly. lot of research and found the car I was looking for at the price I wanted to pay. Riley Groves was very helpful and responded to my e-mails quickly. Bruce Moss was great as well. I came in with my own financing and they beat my rate by 3 points! It was a very efficient transaction and I got out of there in only a few hours. Thanks Newton Nissan! I'm really enjoying my 2010 Versa! More

I am 68 yrs of age and have purchased several new vehicles over the years. This purchase of a 2011 Nissan Frontier was by far my most pleasant transaction of any vehicle purchase. I felt as if I wa vehicles over the years. This purchase of a 2011 Nissan Frontier was by far my most pleasant transaction of any vehicle purchase. I felt as if I was in control during the whole negotiation as well as the closing. Told Caleb what and how I wanted my deal and everything was for filled. My next new purchase may very well be Newton Nissan and I would certainly ask for Caleb Kelley. More

The salesman, Jerry Broaddus, was one of the best salesmen I have ever dealt with. His personality and professionalism would bring me back to purchase a vehicle from him, just for that reason. He did salesmen I have ever dealt with. His personality and professionalism would bring me back to purchase a vehicle from him, just for that reason. He did not pressure me in anyway and went out of his way to make sure everything was taken care of. The entire experience was absolutely great. More

Jerry is the most helpful person I have ever dealt with. He was very patient in explaining everything to me and was very friendly every time I spoke with him. He answered all of my questions immediately and He was very patient in explaining everything to me and was very friendly every time I spoke with him. He answered all of my questions immediately and made me feel very comfortable with my purchase. I will definitely make my next purchase with Jerry. More

First I would like to commend Riley Groves. His integrity was above reproach. This character was exemplified by his honesty. As for the finance team......AWESOME! Thank you Bruce Moss for your c integrity was above reproach. This character was exemplified by his honesty. As for the finance team......AWESOME! Thank you Bruce Moss for your compassion! Mr. Rob King for never doubting us and insuring we would get the best finance deal available. Both Bruce & Rob insured we did not leave with a "pre-approved" high interest rate, but was able to obtain a 0% interest rate on our new vehicle. Now for Bill Wally (GM), his leadership reflects great credit upon Newton Nissan and explains why the staff from the sales team, to the finance team and to the service department, was geniune in their service and their friendly attitude toward us. You never once made us feel unimportant and we have never experience a dealership like this ever before. NEWTON NISSAN OF GALLATIN you are AWESOME!!!! Thank you and my God Bless each of you. Renee & I (Eddie) Stewart are enjoying our 2011 Altima 2.5 S with the 0% interest and are at peace. More

We bought a barely used Maxima with low miles from Margaret Garland a year ago--she was very helpful during and after the sale. We felt like we got a reasonable price and have been very happy with th Margaret Garland a year ago--she was very helpful during and after the sale. We felt like we got a reasonable price and have been very happy with the car. The dealership is so clean, and the service people so friendly. The only confusing thing were the many options with the extended warranty, and we probably should have put more thought into that before making that decision. Margaret followed up with us by e-mail a year after purchase, and when my husband decided to replace our 14 year old truck with 200,000 miles on it, he was surprised to see a used Dodge Dakota for a good price with low mileage at Newton Nissan. We called on Sunday, Jan. 30 to see if we could look at it, we were surprised to find it open. Of course we asked for Margaret, but she wasn't working that day. A friendly young man, Chad Waggoner, had the truck open when we got there. We were disappointed it smelled so smoky and the seats were dirty and stained. But although it was the first truck we had looked at and hadn't planned on making a purchase so soon, my husband said from what he had researched online, we were unlikely to get such a good price and low mileage, and it had the towing package we needed for pulling a boat. And we were given a great trade-in amount on the old truck. So we made the quick decision to buy it. We were told we could bring the truck back on a warm day to have it cleaned on the interior, but the first warm day was a Sunday, and I just steam-cleaned the seats myself, and it no longer smells or looks dirty. Here are a couple of issues I had with the recent sale. There was not an owners' manual or key to the truck bed hardcover, and Chad told us he would check with the former owners to see if they had them. By the next Friday, when I'd not heard from Chad, I called him. He promised he'd check with them and call me back that day. It is now 5 days later, and we've heard nothing. Also, I had mentioned to Margaret and also to Chad that my husband's title is Mr., not Dr. Not only did Chad not change that in the system, he sent an e-mail thanking Dr. David only (the vehicle is also being paid for with my income) for HIS purchase. Another poor service judgement was when I took a check into the finance office on Monday, and 3 guys were chatting in there. One young man jokingly asked if I knew some rich old woman who could adopt him. I just laughed because that sounds like something my husband and his friends would come up with, but it was a unprofessional remark made to someone he doesn't know well, and could really backfire if made to someone who would be offended. I was in travel sales for 21 years, and realize if people are not treated well after the sale, often they talk about their experience to other people, and are likely to never repeat business. Maybe these young men might learn from their mistakes to improve future business. More