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Newton Nissan

Gallatin, TN

5.0
11,605 Reviews
Change Your Experience™ Our Gallatin, TN new and used car dealership was built on the principles of honesty, integrity and teamwork, and that shows up in everything that we do. Established in 2009, Newton Nissan has sought to live out those driving core values 100% of the time, every day. What this leads to is an ability to Change Your Experience™ with us--from the stressful, slow, and pushy-tactics that haunts many car dealerships to the easy, no-hassle experience that Newton Nissan offers to all our customers.
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1461 Nashville Pike

Gallatin, TN

37066

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Showing 11,605 reviews

February 11, 2011

Jerry is the most helpful person I have ever dealt with. He was very patient in explaining everything to me and was very friendly every time I spoke with him. He answered all of my questions immediately and More

by tcoley71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Broaddus/Michael Rezi
February 11, 2011

The salesman was nice - He seemed to be honest and decent. However in one weeks time the used car manager changed the price he could give me on my trade in 3 times lowering it. I wish I had just walke More

by LynnW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vince
Feb 26, 2011 -

Newton Nissan responded

Dear LynnW, Thank you for expressing your feelings about your experience at our dealership. We strive to make every customer happy, however, it is not always possible. You visited our dealership 3 times before making your purchase. During your second visit in late December, you were offered a certain trade-in value and a price on our Pre-Owned Sentra. Also, you were advised by the salesperson that car values change at the beginning of the year and that more likely your trade would have been worth less. Moreover, he added that our used car might be priced for less for the same exact reason. When you came back on your third visit you were happy to notice that the used Sentra you were looking at had a lower price, but seemed shocked to see that your trade had a bit lower value as well. At no time during the 3 visit anybody from the dealership ever pressured you to make a purchasing decision. As you pointed out the day after you purchased the Sentra, we have always been cordial and spent several hours helping you choose the right vehicle for you. It is the finance department job to show all of your options as far as extended warranties go so you can make an educated decision. Finally, you purchased a Certified vehicle, therefore if is there anything wrong with the car you can bring it to the dealership to have the problem checked-out. I am sorry to hear that a small service issue with the car has turned your experience to "terrible". Unfortunately, I have never heard the saying you are referring to, so I cannot relate. About 60% of our customers are women and most of them purchase their vehicles alone. You can read their experiences in this website and others.

February 09, 2011

First I would like to commend Riley Groves. His integrity was above reproach. This character was exemplified by his honesty. As for the finance team......AWESOME! Thank you Bruce Moss for your c More

by ejstewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Groves, Bruce Moss, Rob King, Bill Wally
February 09, 2011

We bought a barely used Maxima with low miles from Margaret Garland a year ago--she was very helpful during and after the sale. We felt like we got a reasonable price and have been very happy with th More

by ldhaupt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret Garland & Chad Waggoner, Margaret Garland
February 06, 2011

We had a great experience at this dealership and especially with Riley - he was easy to work with, knowledgeable, personable, and VERY friendly. We would definately buy from Newton Nissan again and More

by babooanderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Groves
January 31, 2011

I was very satisfied with the total experience at Newton Nissan. The salesman was great along with the financing guru. No high pressure and friendly atmosphere. The vehicle I purchased was just what I was l More

by byjmqgt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Kelley
January 27, 2011

Best vehicle purchase experience OF MY LIFE.I talked with Caleb Kelley the morning of my purchase and he gave me a very good idea of how the transaction would be handled. I was originally in the market for a More

by JimEakin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Kelley; Bruce Moss
January 26, 2011

I WENT AT NIGHT TO PURCHASE A USED NISSAN I ENDED UP GETTING A BETTER CAR , MILELAGE ,YEAR, AND ALL THE BELLS AND WHISTLE ! I LOVE MY CAR AND MY PAYMENT , SEAN WAS VERY FRIENDLY AND DOWN TO EARTH HE DID More

by CHRISTINA32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sean gerard
January 24, 2011

We have been throught the mud for the past 6 months with other dealers trying to better ourselves and get out of an upside down deal and improve our credit.We took a chance and drove 45 min to Gallatin on t More

by bigham76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret in sales, Mike in the pit, Rob King in finance, Margaret Garland
January 24, 2011

I was in the market to purchase the New 2011 Sentra. However, I had the hardest time trusting that I was getting the best deal out there. So, I did my homework. I came to the dealer armed with informat More

by hnnmitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gerard, Michael Rezi and Rob King
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