Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Newton Nissan
Gallatin, TN
11,581 Reviews
Change Your Experience™
Our Gallatin, TN new and used car dealership was built on the principles of honesty, integrity and teamwork, and that shows up in everything that we do. Established in 2009, Newton Nissan has sought to live out those driving core values 100% of the time, every day. What this leads to is an ability to Change Your Experience™ with us--from the stressful, slow, and pushy-tactics that haunts many car dealerships to the easy, no-hassle experience that Newton Nissan offers to all our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews By Type
Showing 11,581 reviews
December 20, 2024
Christie was very helpful and understanding. We explained the situation we went through with another dealership and what our requests were and she stuck with them (she would always ask us if som We explained the situation we went through with another dealership and what our requests were and she stuck with them (she would always ask us if something needed to be done that was against our requests). More
by Freeman5al5
December 19, 2024
Mike has the Best Heart and is passionate about his profession. None Better in the Business. profession. None Better in the Business. More
by KM
December 19, 2024
Stuart was great to work with. Very friendly and very helpful in showing all the features of the car. Made sure I was all set to go even on his way out in his own car when he reali Very friendly and very helpful in showing all the features of the car. Made sure I was all set to go even on his way out in his own car when he realized I was still there figuring things out! More
by Michael McGee
December 19, 2024
Paul was very courteous and polite while i communicated with him regarding the issues with my Titan. He always got with me promptly with updates on the status of the repairs of the truck. Also he made su with him regarding the issues with my Titan. He always got with me promptly with updates on the status of the repairs of the truck. Also he made sure i had a loaner vehicle not only the first time it was in the shop but I had to bring it back the next day for additional noises and he put me right back in another loaner rather than saying they had no loaners. Great service advisor to work with! More
by reece76
Employees Worked With
December 19, 2024
Newton Nissan is a gem! Impressive showroom, tons of stocked vehicles, professional staff and our salesman Derrick Wilson was outstanding! He made the selling process seaml Impressive showroom, tons of stocked vehicles, professional staff and our salesman Derrick Wilson was outstanding! He made the selling process seamless from the minute we walked in, during the test drive and vehicle rundown of features, and getting everything arranged for finance to process the purchase. He is an asset to Newton Nissan! Kim B More
by Kim Boshaw
December 18, 2024
Paul went way beyond his job to help me buy a car. If you’re shopping for a car go to him. He is fair n honest n will do anything to help u. I talked with 15 different dealerships n he was the only If you’re shopping for a car go to him. He is fair n honest n will do anything to help u. I talked with 15 different dealerships n he was the only one that acted like he care about the customer n was willing to help. Awesome job Paul at Nissan of Gallatin… Best car salesman I ever seen. More
by Mscott74062
Employees Worked With
December 16, 2024
I am writing to share my recent experience with your dealership. While I was pleased with the service provided by the Sales department, my experience with the Finance department was far from satisfactor dealership. While I was pleased with the service provided by the Sales department, my experience with the Finance department was far from satisfactory. In July 2024, I purchased a new vehicle along with an extended warranty and a service contract. Unfortunately, the Finance department did not clearly disclose the itemized details of the finance amount and the cost of the extended warranty. They only provided the monthly payment and the interest rate. Trusting this information, I signed the necessary documents. The following day, I received the documentation on a USB flash drive and, upon reviewing it, I realized that I was not satisfied with the costs associated with the extended warranty. Consequently, I signed a cancellation request for the extended warranty. I was informed that the refund would be adjusted to the loan principal within 12 weeks. The next day, I contacted the Finance department via phone to ensure all cancellations were processed correctly. During this conversation, I was dismayed by the unprofessional behavior of the Finance team member, who stated, "You came yesterday for car delivery, what do you want now?" This interaction left me feeling undervalued as a new customer. Six months have passed, and I have yet to receive my refund. Additionally, I am currently paying interest on the extended warranty. As a non-immigrant, I initially believed that all customers would be treated equally while doing a business with reputable company; however, my experience with your dealership has made me question this assumption. Despite these issues, I appreciate the lesson learned and hope that my feedback will help other customers to be careful on reviewing the papers before signing. Thanks. More
by Subagar
December 13, 2024
We could not have asked for a better experience. Stuart was so knowledgeable on the pathfinder and patient with our questions. We never felt pressured to go in a certain direction. Stuart was so knowledgeable on the pathfinder and patient with our questions. We never felt pressured to go in a certain direction. More
by sheri0k5
December 11, 2024
Very nice and friendly people and also helpful. .couldn’t ask for a better experience with the people I have met here .couldn’t ask for a better experience with the people I have met here More
by Mdensonk
December 10, 2024
We had a great experience with Courtney! We knew what we were looking for and she worked diligently with us to make sure we got what we wanted. She was patient with us through the process, k We knew what we were looking for and she worked diligently with us to make sure we got what we wanted. She was patient with us through the process, knowledgeable on the vehicle, and went over and above at every opportunity. Can't recommend her enough!!! More
by sarah.andrews1011
