Newton Nissan South
Shelbyville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Customer Service is terrible We have had multiple issues. The service dept and parts dept give misinformation frequently. When I purchased my 2013 Pathfinder brand new it had a de We have had multiple issues. The service dept and parts dept give misinformation frequently. When I purchased my 2013 Pathfinder brand new it had a deep scratch that we were assured would be repaired before we brought it home only for it not to be repaired upon pickup. Had to drop it off for an extended stay bc the technician “didn’t see the scratch” although clearly notated. On another occasion was told our faulty sun visors would be replaced for free only to have the service dept try to charge us hundreds of dollars when picked up. And now this, we lost our key fob and my vehicle is in Nashville. Our additional is faulty and not working. We called the dealership yesterday to get a quote on new key fobs and were told the cost and that both key fobs would be programmed and ready for pick up this morning. We stopped by the dealership to pay for the key fobs yesterday afternoon and again were told everything g would be completed and ready for pick up first thing this morning. We get to the dealership at 9:00 AM only to be told that we have the key fobs but no we can’t program them without the vehicle there as well. WTH. We live over an hour away and could’ve already had the vehicle towed to the dealership if we had been given the correct information to begin with. So now we are trying to get someone to meet us at to program the keys on site. All this dealership cares about is selling a car. Every time we are there for repairs they come in like vultures to “upgrade” our vehicle and yesterday was no exception. You really need to improve communication with one another and customers. I will NEVER go back to this dealership and possibly never buy another Nissan which is sad considering I’m a loyal Nissan patron who has owned 3 Altimas, 1 Xterra and 1 Pathfinder. More
Mark is patient. Mark and Tori are a very kind and patient. I had the chance of working with them in two separate appointments. We went through around 4 to 5 different Mark and Tori are a very kind and patient. I had the chance of working with them in two separate appointments. We went through around 4 to 5 different deals, and they were great all the way to the end. They found me a great car that I am very happy with as my first big purchase. I am 21 driving a 2018 Nissan Versa thanks to Mark. I would recommend working with them 10/10. More
KP is Newton Nissan South Samurai KP was very helpful through the whole process, very knowledgeable of Nissan vehicles and their safety features.. I would recommend KP to anyone, hands KP was very helpful through the whole process, very knowledgeable of Nissan vehicles and their safety features.. I would recommend KP to anyone, hands down. More
Great That when over and beyond to meet my needs They werent pushie and gave me a geat deal. They were very helpful and patient we me. That when over and beyond to meet my needs They werent pushie and gave me a geat deal. They were very helpful and patient we me. More
Jamie Robinson is a professional helpful young man. Jamie is a very professional and helpful young man. He went to great lengths to get the all the answers to our questions. If and when I purchase an Jamie is a very professional and helpful young man. He went to great lengths to get the all the answers to our questions. If and when I purchase another vehicle I will come back to Jamie. More
Would definitely recommend John Riser and Newton Nissan Absolutely no pressure! One of best buying experiences I have ever had. I have already told everyone I know who is thinking about buying a new car t Absolutely no pressure! One of best buying experiences I have ever had. I have already told everyone I know who is thinking about buying a new car to call John Riser at Newton Nissan!!! More
Best people in town! I had the best experience when I went shopping to the Newton Nissan dealership in Shelbyville! Jamie Robinson helped me get a car and was very profes I had the best experience when I went shopping to the Newton Nissan dealership in Shelbyville! Jamie Robinson helped me get a car and was very professional. He was very nice and followed back up to see if I needed anything. Now that’s a winner right there! Thank you Newton Nissan of Shelbyville ! Tina Dockery, Lewisburg Tn More
Great Experience!! Purchased my first vehicle today and could not be happier! Mark did a wonderful job making sure I was satisfied with my purchase and Dan was a great h Purchased my first vehicle today and could not be happier! Mark did a wonderful job making sure I was satisfied with my purchase and Dan was a great help as well! Michelle knows all her information very well and explained everything clearly. Will definitely do future business with Newton Nissan South! More
Awesome Mark was very patient and knowledgeable, he went above and beyond to make sure I was happy with my purchase. Everyone was very helpful. Really great c Mark was very patient and knowledgeable, he went above and beyond to make sure I was happy with my purchase. Everyone was very helpful. Really great customer service from everyone! More
Becoming a Nissan fan This was the first time I purchased a Nissan. Based on my experience with Brooks, it was not the last time. Brooks provided all the details needed This was the first time I purchased a Nissan. Based on my experience with Brooks, it was not the last time. Brooks provided all the details needed to make an informed purchase. More importantly, he gave me a very clear breakdown of the price and the overall process. I never felt rushed, tricked or cheated at any moment during and after the purchase. I wish this would be the norm at all dealerships. Newton Nissan is far from home, but I am glad I drove the extra miles. I am going to stick with them for the service and maintenance of the vehicle. Thank you! More