76 Reviews of Newton Ford South - Service Center
Scratch that The woman at the desk and A. Tankersly of service dept were very helpful. The manager (sales?) was rude in his lack of interest in how a 1-2 inch scra The woman at the desk and A. Tankersly of service dept were very helpful. The manager (sales?) was rude in his lack of interest in how a 1-2 inch scratch on a wheel of a loaner could cost me $832. Hope we never see him again. His demeanor does not match public relations with Shelbyville clientele AT ALL. Sr citizens, lifelong Ford drivers unsure if we will return to this dealership. More
Excellent and friendly The service That I received at Newton was very good the people were very helpful and I didn't feel like a number They went above and beyond to help m The service That I received at Newton was very good the people were very helpful and I didn't feel like a number They went above and beyond to help me out Service manager Mike and Kim More
F250 service and repair Pleasant service people and work done in promised time. Mike was proactive in making sure the handle that had to be replaced was there on time for the Pleasant service people and work done in promised time. Mike was proactive in making sure the handle that had to be replaced was there on time for the service.... Thanks to all More
Service Great! Very satisfied with work. Work started on time. Oil, fuel filter change plus tire rotation. Very good waiting room, clean and coffe was goo Great! Very satisfied with work. Work started on time. Oil, fuel filter change plus tire rotation. Very good waiting room, clean and coffe was good. More
Very friendly and curtious completed the job in a timely man Very friendly and curtious.completed the job in a timely manner and provided a loaner car for the weekend. thank all of you so much Very friendly and curtious.completed the job in a timely manner and provided a loaner car for the weekend. thank all of you so much More
Good service, terrible product. Service department was great but the transmission in ford focus' is junk. Shame on you Ford. You got me twice but never again. I will never buy anoth Service department was great but the transmission in ford focus' is junk. Shame on you Ford. You got me twice but never again. I will never buy another ford product because of it. We had a 2012 focus in the shop at least 4 times because of the auto shift transmission. While we were picking it up the last time, a salesman came out and told us the problem was corrected on the 2016 focus' and he convinced us to buy another. WRONG! You lost a lifelong ford customer because of your transmission. More
Great service department. Always great customer service. They are friendly and helpful. I like that we don't sit there all day waiting to get out and back to our life. They don Always great customer service. They are friendly and helpful. I like that we don't sit there all day waiting to get out and back to our life. They don't overbook themselves. More
Warranty Work Arrived at the dealership and was welcomed with a friendly smile. Mike asked me how my day was going and treated me with respect. He took care of my w Arrived at the dealership and was welcomed with a friendly smile. Mike asked me how my day was going and treated me with respect. He took care of my warranty repair and my vehicle was fixed in a timely manner. Went over the multipoint inspection and saw I was due for my oil change. Went ahead and schedule me in for the next day, highly recommend the service department at Newton Ford. More
Oil change and general service Very professional and knowledgeable. Love the fact that they are available on Saturday for customers convenience. Will definitely continue doing busi Very professional and knowledgeable. Love the fact that they are available on Saturday for customers convenience. Will definitely continue doing business with them. Jimmy Holland was an exceptional sales associate. More
First Service. Mike Brown was great. Very polite and professional. Very quick in getting the first service completed. Also gave a complimentary car wash. Thanks agai Mike Brown was great. Very polite and professional. Very quick in getting the first service completed. Also gave a complimentary car wash. Thanks again. Would highly recommend someone to use this dealership. More