Newton Ford South - Service Center

Very friendly and very helpful The dealership was able to work me in without an appointment for a oil change. The personal were friendly and my stay was a short time. The dealership was able to work me in without an appointment for a oil change. The personal were friendly and my stay was a short time. More

Great Customer service Simply went to go get an oil change and with the inspections that they do, they noticed something was going on with my left front brake. They put me i Simply went to go get an oil change and with the inspections that they do, they noticed something was going on with my left front brake. They put me in a loaner car and kept my car for the majority of the day and fixed it for me. Because it was certified with them they didn't charge me for it! Because of the friendly staff and the excellent customer service I will keep going back to them for all of my needs More

Outstanding Service The service team at Newton Ford has consistently done a great job helping me maintain my F150 & my wife's Fusion. They are fast, friendly, affordable, The service team at Newton Ford has consistently done a great job helping me maintain my F150 & my wife's Fusion. They are fast, friendly, affordable, and very competent! More

Well pleased! Kim was very nice and explained everything with my vehicle where I could understand. My vehicle was ready in a timely manner. They provided me a ride Kim was very nice and explained everything with my vehicle where I could understand. My vehicle was ready in a timely manner. They provided me a ride to work to help with my schedule. I recommend Newton Ford South! More

Great people Employees are always helpful, informational, honest and professional. I almost always have interacts with Kim, but always receive the same care from t Employees are always helpful, informational, honest and professional. I almost always have interacts with Kim, but always receive the same care from the others as well. Highly recommend taking your vehicle here for any kind of service. More

Great Kim was great in the service department. She took care of me. I bought my focus in 2017. This was my 2nd oil change. I told Kim what my car was doing Kim was great in the service department. She took care of me. I bought my focus in 2017. This was my 2nd oil change. I told Kim what my car was doing and she found a gear in transmission that needed replacing. She gave my a loaner car cause they had to keep my car overnight. Great service department! More

Travel blowout Courteous staff. I was driving new 2018 Ford Explorer. Ford dealership did not have matching tire replacement. Had to buy odd tire. Ford needs to repl Courteous staff. I was driving new 2018 Ford Explorer. Ford dealership did not have matching tire replacement. Had to buy odd tire. Ford needs to replace odd tire with matching tire. Show some customer service. Thanks More

Awesome set of people Took truck just to drop off for def thought it would be a couple days and got it back the same day, they was great. Took truck just to drop off for def thought it would be a couple days and got it back the same day, they was great. More

Always good in the service department Service team is always great and very helpful. There is never any pressure to complete the additional services they just give you the options and let Service team is always great and very helpful. There is never any pressure to complete the additional services they just give you the options and let you decide. Staff is knowledgeable and wait times are reasonable. I had my oil changed on a Saturday with no appointment and only took 45 minutes. At most dealers that’s a 2 hour wait. More

service experience was good, Shop manager Heath did a good job. Only complaint was the technician who forgot to replace a device after completing service. Al experience was good, Shop manager Heath did a good job. Only complaint was the technician who forgot to replace a device after completing service. All resolved with one phone call. More