77 Reviews of Newton Ford South - Service Center
Very disappointed in the way Mr. Green handled an issue we had while at the dealership. We had items missing from vehicle after an oil change. for whatever reason, their service department opened the tai we had while at the dealership. We had items missing from vehicle after an oil change. for whatever reason, their service department opened the tailgate of our truck for an oil change and as we drove away, we lost multiple items before we realized it was open. I contacted Mr. Green and he answered quickly, seemed sincere and said he would pay for lost items. I emailed him the list and he changed his mind. I have his email stating he would take care of it and he has now went back on his word. Very poor way to run a business. His correspondence since the initial email, have been very rude. I will share this experience with everyone I can, in hopes I save someone else the grief they have caused us. More
these people are solely responsible for my f-250 being broke down several times since I started going to them for my service work. They DO NO check anything when doing a service. I have been broke down se broke down several times since I started going to them for my service work. They DO NO check anything when doing a service. I have been broke down several time because vehicle was not maintained. The air filter plugged completely and they charged me for the repair after it was neglected. They let the battery terminals corrode so badly the post could not be seen. Stay away from these people, they will ruin your vehicle!!!!!!! More
Isaiah was a wonderful car salesman. He did everything he could to help me drive off the lot in my Nissan Versa and I couldn’t be more appreciative. He was absolutely amazing at explaining everything I did n could to help me drive off the lot in my Nissan Versa and I couldn’t be more appreciative. He was absolutely amazing at explaining everything I did not understand myself. More
As someone essential, who works in a hospital and need my vehicles to work everyday, Eli is always great to deal with anytime my two Fords need service of any kind! vehicles to work everyday, Eli is always great to deal with anytime my two Fords need service of any kind! More
Always receive quick friendly service. I actually bought my Explorer in Franklin Tn but, I don’t use them for my service needs, unfriendly and rude there. The guys at Newton Ford are always friendly and wil my Explorer in Franklin Tn but, I don’t use them for my service needs, unfriendly and rude there. The guys at Newton Ford are always friendly and willing to to get my service needs taken care of. More
Had airbag recall fixed and my appointment was fit into their schedule faster then i could have expected. Everyone i spoke with was extremely friendly, helpful and answered and any all questions I had re their schedule faster then i could have expected. Everyone i spoke with was extremely friendly, helpful and answered and any all questions I had related to my vehicle . I felt extremely comfortable as a woman alone have a car serviced that means alot. I will highly recomend this dealership to friends and family More
Newton Ford service is second to none! Great, friendly service, knowledgeable technicians and very affordable too. They are always accommodating to our crazy schedule and have made every visit a pleasure service, knowledgeable technicians and very affordable too. They are always accommodating to our crazy schedule and have made every visit a pleasure instead of a chore! More
Excellent Worked with me to find a truck that had what I was looking for. And one that would fit with in my price range. Mr. Bobo was most helpful. Worked with me to find a truck that had what I was looking for. And one that would fit with in my price range. Mr. Bobo was most helpful. More
Went in for service. While in service area I remarked about the lack of sedans on the lot. Gabe picked up on that & next thing I'm testing a new Fusion. Its a great car. G While in service area I remarked about the lack of sedans on the lot. Gabe picked up on that & next thing I'm testing a new Fusion. Its a great car. Gabe answered all my questions. He worked out a deal for me & I bought it . I've bought 3 cars & 1 pickup here. I look forward to working with Gabe again. He's knowledgeable about cars & a joy to be around. Charles Bowlby Shelbyville, Tn. More
Service review Always good service without being pushy. They let me know my options and upcoming maintenance items I may want to be considering. They are just good f Always good service without being pushy. They let me know my options and upcoming maintenance items I may want to be considering. They are just good folks to deal with. More